• SHOES
• BAGS
• ACCESSORIES

• about
• our shops
• wishlist
• login
• register
• contact
• sitemap

• Sale
  • Sale HandBags
  • Sale Ankle Boots
  • Sale Boots
  • Sale Court
  • Sale Loafer
  • Sale Sandals
• Ankle Boots
  • Medium
  • High
• Boots
  • Low
  • Medium
  • High
• Court
  • Low
  • Medium
  • High
• Leisure
  • Medium
  • High
• Loafer
  • Low
  • Medium
  • High
• Sandals
  • Low
  • Medium
  • High
• Handbags
  • Leather
  • Eveningbag
  • Purses
• Accessories
  • All
• Voucher
  • Gift Cards
• JUST ARRIVED
• Search
• Sizing Guide
• Product Care

Product Care

However meticulous we are in the hand-crafting of our footwear - to help maintain the appearance and prolong the life of your Carl Scarpa shoes constant loving care is also needed. 

Please remember every pair of Carl Scarpa shoes is designed for a particular use and common sense must always prevail in deciding when and where they are being worn.  For example;
- Haute Couture evening sandals are just that and should not be worn on very uneven surfaces or when driving
- Espadrilles are a high quality beach shoe and are not designed for prolonged city use or to be worn in wet weather.

Never wear the same pair of shoes two days running and, when you come to put them on, please remember to use a shoe horn.

The use of shoe trees when the shoes are not being worn is also recommended.

Shoe Repairs
Timely repairs are extremely important in order to prolong the wear of any type of footwear and to prevent damaging their construction, especially heels and soles.

- Slim heels, like stiletto or kitten styles, need to be checked regularly as the heel tip has a much smaller surface area compared to a block heel, where weight is distributed over a larger surface area.

- Narrow pointed toe shoes will also need special care for the same reason, as the toe is smaller and more inclined to wear quickly.

- Leather soles are made of a natural material, which is regarded as more comfortable, flexible and kinder to your feet.  However due to their porous nature they are not waterproof and can often require repair sooner than a synthetic material, particularly if worn in wet conditions on numerous occasions.

- Sometimes insoles may lift, especially on mules and sandals, due to heat and perspiration.  This is an unavoidable consequence of normal wear, but can be remedied by re-sticking, a very simple job that any ‘heel bar’ can do

Shoe Care Products
Before wearing any new shoe or boot we advise you to invest in suitable shoe care products, in particular protector spray.  Ensure that you check the suitability of the product before use.  Protector spray is a great help primarily against water penetration but can also help to prevent staining (these sprays do not guarantee to waterproof)

Carl Scarpa recommends products by ‘Woly’.

- Smooth leather – protect with suitable spray and apply neutral or tinted polish only if a suitable shade can be found.  We do not recommend a tinted polish for lighter, more delicate colours as they can often discolour if not a close match.

- Suede – protect with suitable spray and remove any marks with a suede block, if necessary.  Remember to be very gentle to avoid any loss of colour or damage to surface.  There are some suede cleaning products on the market; however the nature of suede means that marks can be harder to remove and any cleaning products must be checked for suitability and application instructions must be followed carefully.  Brush the pile with a suede brush to revive the surface if slightly flattened

- Nubuck – protect with suitable spray and brush with a soft suede brush to revive surface.  Marks can be removed with a suede block (follow instructions above).

- Satin, silk and other fabrics – protect with suitable spray before each wear if possible.  Cleaning can be difficult; if necessary make sure the product is suitable for the type of fabric and a test is carried out.  Instructions must be followed carefully.  Satin will lose some of its sheen when the fabric fibres have become abraded, in wear or during cleaning

- Genuine skins e.g. snake or fish – protect with spray especially for genuine skins.  Cleaning products must be used with great care and only applied with very soft cloths. Pony skin – protect with suitable spray and brush lightly with soft brush.  No cleaning products are recommended.

- Patent leather – protect and clean with patent gloss spray.

- Printed suede – protect with spray especially suited to delicate materials; we recommend Woly’s Protector Spray

- Snake printed leather – protect with spray especially suited to delicate materials; we again recommend Woly’s Protector Spray.  Marks can usually be removed with a clean eraser used very gently, however always try this on a small area in a non-prominent place, to ensure it does not remove colour.

- Sheep skin – protect with suitable spray and treat reverse side as suede.  Fur side can be lightly brushed to revive appearance but only cleaned with very mild soapy water, making sure not to soak or saturate.  This may cause staining and fur to become matted.

Handbag Care

It is advisable to care for leather handbags regularly before use with neutral shoe cream or a light wax polish

- Brush suede leather regularly with a soft brush

- Use a protective spray occasionally

- Colour fastness cannot be guaranteed on suede or unlined leather

- Wipe rain marks with a soft cloth and dry naturally

- Please take care NOT to overload your bag, as this will cause it to lose shape and weaken the handles.

- Bags embellished with beads sequins and other trims are especially delicate and are not guaranteed.  Please take particular care when wearing them as abrasion or ‘snagging’ may damage.