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Vonda Beige Leather Block-Heel Sandals 1

1/5

Vonda Beige Leather Block-Heel Sandals

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Description
Reviews
Size Guide
Q&A (353)

The Vonda Beige Leather Block-Heel Sandals are the most versatile piece in your summer wardrobe. The leather-covered buckle detail and natural tones of the leather stacked heel will have you returning to the Vonda Sandals again and again. The buttery leather of this two-strap sandal and leather-lined insole makes them ideal for warm-weather occasions.

Key Features

Leather
Stacked Block-Heel
Buckle Detail
Soft leather insole
Heel height 6.5cm

Why We Love Them

Got plans? Step up your summer wardrobe with the Vonda Leather Block-Heel Sandals in a neutral beige. The timeless and minimal silhouette of the sandals is framed beautifully by the delicate straps and oversized buckle detailing. The Vonda Sandals are perfect for spring and summer weddings.

Care Advice

To treat and protect leather we recommend using a protector spray before use, such as the Woly Shoe Protector Spray, and reapplying regularly depending on use.

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Size Conversion Chart

If you are a half size, we recommend you size up & consider purchasing a leather-lined insole.
Unless otherwise stated in the style description.

UK	EU	US
3	36	5
4	37	6
5	38	7
6	39	8
7	40	9
8	41	10
9	42	11

Miriam from Ireland asks

Hi, I'm trying to decide between this boot and Ingrid brogue boot. I don't like the chunky look. It's to go with midI dresses and skirts

Carl Scarpa Replies:

Hi, Thank you for your question. They're both lovely boots and quite similar in silhouette, both pairs would look fantastic with midi dresses and skirts alike. The Ingrid ankle boots are better sellers than the Arizona ankle boots, with a low returns rate. We offer a 14-day free return and exchange policy on all orders, so if you are happy with your purchase you can always change it. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Rita from Ireland asks

Are these slippers irish made?

Carl Scarpa Replies:

No, they are not made in Ireland.

Mary from Ireland asks

Have these boots a zipper or are they pulll-up?

Carl Scarpa Replies:

They have a zip on the inside of the leg.

Kate from Ireland asks

Can you please give me a product description on the above boots

Carl Scarpa Replies:

Hi Kate, Thank you for your question. The Malvina Ankle Boots now have a product description but I have copied and pasted it below. "Carl Scarpa House Collection Free Shipping and Free Returns to the UK and Ireland. Crafted in premium Italian stretch material, the Malvina Black Ankle Boots epitomise elevated simplicity. Set on a chunky cleated sole featuring a white stripe, these stunning ankle boots are made from the highest quality materials for unmatched comfort and style. A modern take on your staple black ankle boots, the Malvina adds a tasteful flair to any ensemble. Key Features Made in Italy Premium Italian stretch material Cleated sole White detailing Leather insole Leather lined Inside-zip Why We Love Them Add a polished finish to your look in these must have Malvina Black Ankle Boots. Impeccably crafted in Italy from a luxe Italian stretch material and sculpted in a flattering design, they offer a modern yet sophisticated finish to any ensemble. Care Advice To treat and protect this material we recommend using a protector spray before use, such as the Woly Shoe Protector Spray and reapplying regularly dependant on use." I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind reards, Cliodhna

Marie O’Brien from Ireland asks

WHat is the heel height of this ankle boot?

Carl Scarpa Replies:

Hi Marie, Thank you for your question. The heel height of the Antonia ankle boots is 7.5cm'. I hope this helps. If you have any further questions, please do not hesitate to ask. Kind regards, Cliodhna

Mary from Ireland asks

Hi just want to know are your boots fleece lined?

Carl Scarpa Replies:

Hi Mary, Thank you for your question. No, these ankle boots are not fleece-lined, however, they are fully leather-lined for all-day breathability and comfort. I hope this helps. If you have any further questions please do not hesitate to contact me. Kind regards, Cliodhna

Margaret from Ireland asks

Hi, I am looking for this boot in a size 5. Will you be getting more sizes back into stock? Thanks, Margaret

Carl Scarpa Replies:

Hi Margaret, Thank you for your question. I have now enabled the size 38 on the website, they should be available to purchase in the next 30 minutes to an hour. I hope this helps. If you have any further questions please do not hesitate to contact me. Kind regards, Cliodhna

Siobhan from Ireland asks

Hi Are these genuine leather or just imatation?

Carl Scarpa Replies:

Hi, Thank you for your question. Yes, these knee-high boots are genuine leather. I hope this helps. If you have any further questions please do not hesitate to contact me. Kind regards, Cliodhna

Helen from Ireland asks

What height is the wedge of these boots?

Carl Scarpa Replies:

Hi Helen, Thank you for your question. The Marietta heel height is 3 inches tall. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Darina from Ireland asks

Have these a pointed or round toe please ??!

Carl Scarpa Replies:

Hello, they have more of a squared/almond-shaped toe. There is an image showing the toe shape on the product. I hope this helps!

Barbara from Ireland asks

What height is the heel on this boot please

Carl Scarpa Replies:

Hi Barbara, Thank you for your question. The heel height of the Salama boots is 2.3 inches high. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Brid from Ireland asks

Are these leather please?

Carl Scarpa Replies:

Yes, they are leather!

Rebeccs from United Kingdom asks

Hi Love the boots but I am normally a size 36 - sometimes 36.5 - do you have them in a smaller size or is the size 37 likely to be ok? Not sure if they come up big or small? Thanks

Carl Scarpa Replies:

Hi Bex, The Angy boots are standard fitting and run true to size. If you are sometimes a 36.5, I would imagine that the 37 will fit fine. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Kathleen from United Kingdom asks

I asked you two weeks ago if I order this product do you deduct v.a,t. The tax is not applicable to Jersey, Channel Islands. Never got a reply!!

Carl Scarpa Replies:

Hi, Thank you for your question. We deduct VAT at a rate of 5% to customers from the Channel Islands. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Ann from Ireland asks

Are they wide fitting boots please?

Carl Scarpa Replies:

Hi Ann, Thank you for your question. The Aralia boots are standard fitting and run true to size. They do feature a functioning inside zip for easy on and off access, which may help if you have a wider foot. If you were planning on purchasing these I would recommend going for your usual size. Kind regards, Cliodhna

Hilary from Ireland asks

Hi, I recently bought the chantel boots in size 8, however I'm usually size 7. Would these boots be of a similar fit?

Carl Scarpa Replies:

Hi Hilary, Thank you for your question. Our boots are standard fitting and run true to size. I would always recommend going for your usual size, however, if the Chantel boots in a size 8 fit your perfectly it may be best to go for the size 8 in the Luiza. I hope this helps. Kind regards, Cliodhna

Dee from Ireland asks

Good morning, Im looking for a good winter boot, something that will keep out rain especially. I like your lace up style but I'm open for suggestions? Thank you.

Carl Scarpa Replies:

Hi Dee, Thank you for your questions. All of our ankle boots are expertly crafted from premium quality, however none of them are water-proof. If they are looking for ankle boots that are going to be worn in the rain, I would recommend going for smooth leather and buying the shoe protector spray and following the instructions carefully. This way, whatever pair you buy will be protected from the elements. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Cait from Ireland asks

Hi - Love these boots - when do you hope to have them back in stock ? Thank you

Carl Scarpa Replies:

Hi Caitriona, Thank you for your question. We currently have this style in stock in a 37, 38, 39 and 40. Let me know if there's anything else I can do to help you. Kind regards, Cliodhna

Bernie from Ireland asks

Hi, I have a foot problem which means I cannot wear heavy shoes. Normally, I buy your shoes and I love them. Can you tell me are these shoes heavy or lightweight.? Regards, Bernie

Carl Scarpa Replies:

Hi Bernie, Thank you for your question. The Nevada shoes are expertly crafted from premium materials therefore they are light and impeccably made. If you choose to purchase these shoes and are not happy with the fit, we offer a 14-day free return policy. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Tina from United Kingdom asks

Would you call the boot a very slim fit?

Carl Scarpa Replies:

Hi, Thank you for your question. The Alegria Boots are standard fitting and run true to size, therefore they are not slim fitting. If you choose to purchase these boots and are not happy with the fit, we offer a 14-day free return policy on all orders. I hope this helps. If you have any further questions please do not hesitate to contact me. Kind regards, Cliodhna

Paula from Ireland asks

Do these size large or small ie. are they true to size or should I go a size up or down?

Carl Scarpa Replies:

Hi Paula, Thank you for your question. The Macey Boots are true to size and are UK standard fitting, therefore I would commend going for your usual size. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

louise from United Kingdom asks

what width fitting are these boots

Carl Scarpa Replies:

Hi Ian, Thank you for your question. The Cavalina ankle boots are standard UK fitting and they run true to size. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Anne-Marie from United Kingdom asks

How do the sizes run? I am 6.5 shoe size normally

Carl Scarpa Replies:

Hi, Thank you for your question. The Nadira ankle boots run true to size, so if you are typically a 6.5 I would recommend sizing up to a 7 as you'd rather them be slightly roomier than too tight. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Aisling from Ireland asks

Hi I am considering buying these boots as a Christmas gift, I’m wondering if they do not fit or the person wants to change them will they be able to do this in the Cork store after Christmas if I buy them online now? Thank you Aisling

Carl Scarpa Replies:

Hi Aisling, Thank you for your question. We offer a 14-day free return policy on all of our online orders, as well as returning them via DHL, they can be returned to any store. We have a strict 14-day return policy on all orders, so I would recommend ordering them closer to Christmas to ensure than you are within the return policy. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Niamh from Ireland asks

Hi, Can you pull up the zip on the Paulette Black Ankle boot to hide the red leather? Thank you

Carl Scarpa Replies:

Hi Niamh, Thank you for your question. You can full zip up the Paulette boots to cover the red insert, however, the zip can only be pulled halfway down. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Zakya from Ireland asks

Hi, do these come in a size 3 please?

Carl Scarpa Replies:

Hi, Thank you for your question. We do not currently have stock of Marta in a 36 and we will not be ordering any 36's either. I'm so sorry for any inconvenience caused. Kind regards, Cliodhna

Elaine from Ireland asks

Hello I’m just wondering if any of the Emma knee high boots are available in a size 36....or is a size 37 the smallest throughout the range??? Many thanks, Elaine

Carl Scarpa Replies:

Hi Elaine, Thank you for your question. Unfortunately, we do not have any size 36's available nor do we order them in. However, if you'd like for a pair to be made bespoke for you, it could be arranged. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Maria from Ireland asks

Is the fit narriw

Carl Scarpa Replies:

Hi Maria, Thank you for your question. The Luiza Boots are standard fitting, therefore they are neither slim-fitting nor wide-fitting. If you choose to purchase these boots and you are not happy with the fit, we offer a 14 day free return policy. I hope this helps. If you have ANY FURTER QUESTIONS, PLEASE DO NOT HESITATE TO CONTACT ME. kIND REGARDS, cLIODHNA

Sinead Fitzpatrick from Ireland asks

Hi. I am wondering about this boot. Is there good Arch support in them for standing? I am a hairdresser and looking for something Comfortable.

Carl Scarpa Replies:

Hi, Thank you for your question. The Pilar ankle boots are one of our best sellers year after year and our customers buy a pair in every colour! They're extremely comfortable and expertly crafted. However, if you're looking for an incredibly lightweight and comfortable style, the Rhaine ankle boots may be the best choice. They feature an Eva footbed, An EVA footbed is characterised by its special cushioning properties, which help to ensure that every step is gently absorbed, perfectly for someone who is on their feet all day! I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Barbara from Ireland asks

What is the heel height of this boot?

Carl Scarpa Replies:

Hi Barbara, Thank you for your question. The heel height of the Salma Boots is 2.3 inches. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Caoimhe from Ireland asks

Hi there could you let me know the heel height on these please? Many thanks

Carl Scarpa Replies:

Hi Caoimhe, Thank you for your question. The heel height of the Elaine ankle boots is 2.3 inches. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Catherine from Ireland asks

How heavy are these boots. I like the lightweight quality of some of your previous lines so just wondering about that

Carl Scarpa Replies:

Hi, Thank you for your question. The Penrose ankle boots are expertly crafted and come with an EVA footbed, the footbed is characterised by its special cushioning properties, which help to ensure that every step is gently absorbed. Meaning, the Penrose ankle boots are light and comfortable. However, if you're looking for an extremely light weight black leather ankle boot, would recommend looking at the Rhaine Ankle Boots. They are featherlight! I hope this helps. Kind regards, Cliodhna

Sue from United Kingdom asks

Hi could you please say what these boots are made from. Many thanks

Carl Scarpa Replies:

Hi, Thank you for your question. These boots are made from a synthetic suede stretch material. I hope this helps. If you have any further questions please email us at online@carlscarpa.com. Kind regards, Cliodhna

Lesley from Ireland asks

Hi do you do these in black suede ? I bought a pair a few years ago and loved them

Carl Scarpa Replies:

HI, Thank you for your question. Unfortunately, we do not have these boots in suede, however, we do have very similar styles available in suede. Please search for Madelena and Massima. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Carol from Ireland asks

is this available in size 5 /38 in any of your stores Regards Carol

Carl Scarpa Replies:

HI Carol, Sorry for the delay in replying to your email. Unfortunately these boots are not available in a size 5 in any of our stores. Regards Customer Service

Nicola Wallace from Ireland asks

Can you let me know if I order these shoes will they be shipped from Ireland or the UK? I don't want a situation whereby my order is held in customs for weeks and I have to pay an extra tax. I would be very happy to order if I knew they were being shipped from Ireland. Thanks Nicola

Carl Scarpa Replies:

HI Nicola, Apologies for the delay in replying to you. These shoes would be shipped from Dublin Ireland. Regards Customer Service Team

Catherine from Ireland asks

How much in euro

Carl Scarpa Replies:

HI, These are currently in the sale at €99. Regards Customer Care

Fiona from Ireland asks

What is the heel height of these trainers

Carl Scarpa Replies:

HI, Sorry for delay. The heel height is 2.5cm. Regards Customer Service Team.

Fiona from Ireland asks

What is the heel height of these trainers. Thanks

Carl Scarpa Replies:

HI, Sorry for delay. The heel height is 5cm. Regards Customer Service Team.

Bernie from Ireland asks

Hi there, Just wondering if you will have this item on sale? I’m looking out for it but it’s a bit above my budget at the moment. I love your shoes and have been buying them for years. They are always very good quality. Hoping you will answer my query. Bernie

Carl Scarpa Replies:

HI Bernie, We have the shoes in stock but unfortunately they are not on sale. It is very unlikely that they will ever go into the sale. The current price is €169. Regards Customer Service Manager.

Joan from Ireland asks

I am trying to purchase size 40 but it wont add to my basket ,can you advise please ,thank you ,joan

Carl Scarpa Replies:

HI Joan, I have checked our system and everything is working correctly. Please log out of the Web site and then go back in again. This might fix the issue. If it still doesn't work, let me know and we might be able to do a sale over the phone for you. Regards Customer Service Department.

Ruth from Ireland asks

How high are the heels?

Carl Scarpa Replies:

HI, The heel height is 5cm. Regards Customer Service Team.

Kathleen from Ireland asks

Are the Above Shoes Wide Fitting I’m a D Fit

Carl Scarpa Replies:

Hi, Thank you for your message. These shoes are standard fitting, I would recommend going for your usual size. The soft leather will mould to the shape of your foot. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Clara from Ireland asks

Hi there Just wondering is it a wide wedge? Thanks

Carl Scarpa Replies:

Hi, Thank you for your message. These shoes are standard fitting, I would recommend going for your usual size. The soft leather will mold to the shape of your foot. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Heather from Ireland asks

Is this sandal wide fitting?

Carl Scarpa Replies:

Hi, Thank you for your message. These shoes are standard fitting, I would recommend going for your usual size. the soft leather will mold to the shape of your foot. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Mary from Ireland asks

Is this soft sole

Carl Scarpa Replies:

Hi, Thank you for your message. These shoes are leather lined and have underfoot cushioning. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Janet from United Kingdom asks

I am usually a size 7 due to a bunion are these a fairly wide fitting

Carl Scarpa Replies:

Hi, Thank you for your message. These shoes are standard fitting, I would recommend going for your usual size. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Caroline from United Kingdom asks

Are the boots leather lined.

Carl Scarpa Replies:

Hi, Thank you for your message. These shoes are fully leather lined. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Saundra from Ireland asks

Hi there, I usually take a size 39,should I go with a size 40 🤔

Carl Scarpa Replies:

Hi, Thank you for your message. These shoes run slightly small. I would recommend going for your usual size or if you're in between sizes I would recommend sizing up. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Evelyn from Ireland asks

Could i ask how the Polina trainers size please. I love Nero Giardini and size down in those. The green in Polina are fab 💚

Carl Scarpa Replies:

Hi, Thank you for your message. These shoes fit slightly small. I would recommend going for your usual size or if you're in between sizes, go for the size up. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Jane from United Kingdom asks

I am usually a size 3 do you think the size 4 would be too big?

Carl Scarpa Replies:

Hi, Thank you for your message. These trainers are small fitting, if you would consider yourself a large size 3 I would recommend sizing up. Sizing is very subjective, and shoes fit everyone differently, for that reason we offer a 14 day free return/ exchange service on all orders from the UK and Ireland. If you have any further questions, please do not hesitate to contact me at online@carlscarpa.com. Kind regards, Cliodhna

Pat from Ireland asks

Where is this shoe nearby shop in Dublin and size40?

Carl Scarpa Replies:

Hi, Thank you for your message. unfortunately, none of our Dublin stores have this style in a size 40 in stock. keep an eye on our website as we may be getting this size in shortly. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Margaret from United Kingdom asks

Advice about sizing please. I sized up for other shoes. I am a 5 1/2 normally and have bought size 7 in Roxie loafers. How do these shoes come out? Thank you

Carl Scarpa Replies:

Kerry from Ireland asks

Are the sandals slim or wide fitting? Thank you

Carl Scarpa Replies:

Phyllis Murphy from Ireland asks

Heel height

Carl Scarpa Replies:

Hi, Thank you for your message. These shoes have a heel height of 2.5 inches. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Colin from Ireland asks

Hi are these a small fitting,as might need a 5

Carl Scarpa Replies:

Cathy from United Kingdom asks

I am interested in purchasing a pair of these trainers, but am unsure about the size to order as you mention they come up small. I have a pair of Converse platform trainers in a size (according to the label inside: UK 5.5/ Europe 38). My feet are quite wide. What size would you recommend for me?

Carl Scarpa Replies:

Hi Cathy, Thank you for your question. As these shoes run small and you are a UK 5.5, I would recommend going for a UK 6. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Mary from United Kingdom asks

Do you have thes in pink nude

Carl Scarpa Replies:

Hi Mary, Thank you for your question. Yes these shoes come in a rose colour. They are available to purchase on our website right now. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Myra from Ireland asks

Di you have this boots in stock in a 41 and in bkack ? Kind regards. Myra

Carl Scarpa Replies:

Hi Myra, Thank you for your question. These boots are available to purchase now in a size 41. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Layla from Ireland asks

Why there is no size 3 in your shoes, I love them trainers I could buy them in every colour but unfortunately no my size??

Carl Scarpa Replies:

Hi, Thank you for your question. We buy in very few size UK 3 shoes. Please note that this style runs small and we recommend that customers size down, a size 4 may fit you. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Hilary from United Kingdom asks

Hi, can you please tell me what the calf measurement is for these boots. I have slim calves and most boots are normally too wide. These look as though they are slim fitting. Many Thanks, Hilary

Carl Scarpa Replies:

Hi Hilary, Thank you for your question. These boots circumference measures at 36cm's unworn, they include a stretch panel therefore they mould to the shape of your leg. If you have slim legs, I would suggest that you take a look at our Lara Tan Boots. They're made of the same premium leather but are made to fit a slimmer leg. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Alison from United Kingdom asks

Would the Ella Cognac fit a 38cm calf? Love your ankle boots and sandals but have so far failed to find knee high boots that can fit. Hoping the stretch leather might make all the difference. Thanks Alison

Carl Scarpa Replies:

Hi Alison, Thank you for your question. The Ella Boots have a circumference of 36cm unworn, there is a stretch panel therefore the boots will mold to the shape of your leg. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Thomas from United Kingdom - Channel Islands asks

Hi what is the heel size of this shoe?

Carl Scarpa Replies:

Hi Tom, Thank you for your message. These sandals sit on a heel of 2.6 inches. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Helen from United Kingdom asks

I normally am a size 3 or 4 , wondering if they on the large or small side re fitting .

Carl Scarpa Replies:

Hi Helen, Thank you for your question. These boots are standard fitting and run true to size. I would recommend going for your usual size. If you decide to purchase these ankle boots and you feel as though they don’t fit you correctly, we offer a 14-day free returns/ exchange policy. If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Gretchen from United Kingdom asks

Are the Stevie and Beatrice boots the same length sole to calf?

Carl Scarpa Replies:

Hi, Thank you for your question. These boots are very similar in height. However, as they are different styles the boots may sit differently on the leg. If you decide to purchase these boots and you feel as though they don’t fit you correctly, we offer a 14-day free returns/ exchange policy. If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Teresa from United Kingdom asks

I am a size 39 (UK 6) What size should I order please Thank you Teresa Woodhouse

Carl Scarpa Replies:

Hi Teresa, Thank you for your question. These trainers are standard fitting and run true to size. I would recommend going for your usual size. If you decide to purchase these trainers and you feel as though they don’t fit you correctly, we offer a 14-day free returns/ exchange policy. If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Sandra from Ireland asks

Hi there, Is this coming back in, in black suede? Thanks, Sandra

Carl Scarpa Replies:

Hi Sandra, Thank you for your question. Unfortunately, we will not be ordering this style in black suede. You may be interested in our brand new black leather boots, Jilly: https://www.carlscarpa.com/en/Jilly-Black-Italian-Leather-Knee-High-Boots/m-5468.aspx If you decide to purchase these boots and you feel as though they don’t fit you correctly, we offer a 14-day free returns/ exchange policy. If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Joan Coleman from Ireland asks

Are these available in size 5 in Sligo store please?

Carl Scarpa Replies:

Hi Joan, Thank you for your question. I have looked at our system and it appears that our Sligo store will not be receiving these shoes. You can order online and get them delivered to your home or, alternatively, to the Sligo store. If you decide to purchase these boots and you feel as though they don’t fit you correctly, we offer a 14-day free returns/ exchange policy. If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Cliona from Ireland asks

Hi, when is the Polina Navy trainer being restocked please? Regards Cliona

Carl Scarpa Replies:

Hi Cliona, Thank you for your question. I have looked at our system and it appears that we’re not re-ordering Polina navy. I’m so sorry about that! We have a selection of navy trainers in stock, please follow this link to see; https://www.carlscarpa.com/en/Trainers/c-28.aspx?AttributeValueIDs=42 If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Niamh from Ireland asks

Hi do you have these in a size 36 please I get them every year and adore them

Carl Scarpa Replies:

Hi Joan, Thank you for your question. I have looked at our system and it appears that we do not have a size 36 in the business. I’m so sorry for any inconvenience caused! If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Mairead from Ireland asks

When do expect to have these available in size 3 (36)

Carl Scarpa Replies:

Hi Mairead, Thank you for your question. You can request a stock notification by going to ‘select a size’ and then selecting ‘EUR XX – NO STOCK – Email me when available’. This way you’ll be the first to hear when these boots come in stock! If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Pamela morrison from United Kingdom asks

Do you have this boot in size 6

Carl Scarpa Replies:

Hi Pam, Thank you for your question. You can request a stock notification by going to ‘select a size’ and then selecting ‘EUR XX – NO STOCK – Email me when available’. This way you’ll be the first to hear when these boots come in stock! These boots are standard fitting and run true to size, I would recommend going for your usual size. If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Lorraine nestor from Ireland asks

Just wondering are these boots a wide fitting on the calf

Carl Scarpa Replies:

Hi Lorraine, Thank you for your question. These boots are extremely slim fitting as they do not have a stretch panel. If you decide to purchase these boots and you feel as though they don’t fit you correctly, we offer a 14-day free returns/ exchange policy. If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Niamh Mulleady from Ireland asks

Can you email me when in stock in size 41 and 42 and also can you let me are these true to size????

Carl Scarpa Replies:

Hi Niamh, Thank you for your question. You can request a stock notification by going to ‘select a size’ and then selecting ‘EUR 41 – NO STOCK – Email me when available’. This way you’ll be the first to hear when these boots come in stock! These boots are standard fitting and run true to size, I would recommend going for your usual size. If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Niamh Mulleady from Ireland asks

Can you email me when in stock in size 41 and 42 and also can you let me are these true to size????

Carl Scarpa Replies:

Hi Bernie, Thank you for your question. You can request a stock notification by going to ‘select a size’ and then selecting ‘EUR 41 – NO STOCK – Email me when available’. This way you’ll be the first to hear when these boots come in stock! These boots are standard fitting and run true to size, I would recommend going for your usual size. If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Mary from Ireland asks

Hello how can I check if these boots are in stock within a store?

Carl Scarpa Replies:

Hi Mary, Thank you for your question. Unfortunately, customers cannot see if our boots are in stock in store. If you tell me your nearest store and the size you're looking for I'll be able to help you. Kind regards, Cliodhna

Charlene from Ireland asks

Hi I’m between a 5 & 6 (38 & 39) what size would u recommend buying ?

Carl Scarpa Replies:

Hi Charlene, Thank you for your question. These boots are standard fitting and run true to size, I would recommend going for the UK 6. If you feel as though your boots don’t fit you correctly, we offer a 14-day free returns/ exchange policy. If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Anne from Ireland asks

Hi there! Are these the same as the Angy style boots?

Carl Scarpa Replies:

Hi Anne, Thank you for your questions. Yes, these are a new and improved version of Angy. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

Hilary from Ireland asks

Is this boot true to size?

Carl Scarpa Replies:

Hi Hilary, Thank you for your question. These boots are standard fitting and run true to size. I would recommend going for your usual size. If you decide to purchase these trainers and you feel as though they don’t fit you correctly, we offer a 14-day free returns/ exchange policy. If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Helen from Ireland asks

What material is in this boot? Leather or suede?

Carl Scarpa Replies:

Hi Helen, Thank you for your question. The Leah boots are crafted from smooth leather and are fully leather-lined. Also, these boots are standard fitting and run true to size, I would recommend going for your usual size. If you have any further questions, please contact us at online@carlscarpa.com. Kind regards, Cliodhna

Lisa from Ireland asks

Are these boots fleece lined and water proof?

Carl Scarpa Replies:

Hi Lisa, Thank you for your question. The Galena Boots are lined with a soft short textile. These boots are not waterproof. And as our shoes are made of high quality Italian leather we would not recommend wearing them in adverse weather conditions. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Kate from United Kingdom asks

What are the calf measurements please? I have very slim legs.

Carl Scarpa Replies:

Hi Kate, Thank you for your question. The Luka Knee Boots have a calf measurement of 37cm or 14.5 inches. The font panel of the boot is made of a stiff leather and the back is made of a stretchy lycra. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Natalia from Ireland asks

Are this boots made fully out of leather? Sometimes the elastic back is made of some other materials.

Carl Scarpa Replies:

Hi Lisa, Thank you for your question. Unfortunately, the Abigail Knee Boots have been discontinued. But the Syrena Knee High Boots are very similar. Here is the link to them https://www.carlscarpa.com/en/Syrena-Black-Leather-Knee-High-Boots/m-5465.aspx I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Fionnuala from Ireland asks

Hi re the Lakelyn boots are they lycra or leathe? And they look knee length is this correct?

Carl Scarpa Replies:

Hi Fionnuala, Thank you for your question. The Lakelyn Wavesole Boots are made of Lycra and are knee high. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Margaret from Ireland asks

Hi. If I buy boots in the sale can I get a refund if they aren't suitable. Please and thank you

Carl Scarpa Replies:

Hi, Thank you for your question. We do offer refunds on sale items. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Booty from United Kingdom asks

Are the Lucia boots a suede finish or matt leather?

Carl Scarpa Replies:

Hi Bridget, Thank you for your question. The Lucia Boots are made of a textile material. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Aideen from Ireland asks

Hi, Are these boots available in store or just on-line? they're beautiful. Thanks

Carl Scarpa Replies:

Hi Aideen, Thank you for your question. The Emma Knee High Boots is available in selected stores and online. If you would like to enquire about stock levels in your local Carl Scarpa store, please do not hesitate to contact us at online@carlscarpa.com. I hope this helps. Kinds regards, Kate

Mandy from United Kingdom asks

Do your leather loafers have a leather sole or rubber sole

Carl Scarpa Replies:

Hi Mandy, Thank you for your question. The sole of the Ivona Loafers are made of a stacked leather. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Kath from United Kingdom asks

Do you know the width of the top of the boot? Thanks

Carl Scarpa Replies:

Hi Kathryn, Thank you for your question. The Luiza Knee-High Boots calf measurement is 39cm or 15 inches unworn. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

elizabeth from Ireland asks

Hi, I’m a size 6 / 39, is this shoe true to size ? Worried if too small snd if too big they will not stay on as they are a slip on? Thanks Liz

Carl Scarpa Replies:

Hi, Thank you for your question. We have noted that the Roxanna Platform Trainers do run small. So it is unlikely that they will slip off. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Jen from United Kingdom asks

If I purchase on line, and they are the wrong size can I exchange them in store? Thank you Jen

Carl Scarpa Replies:

Hi Jen, Thank you for your question. Yes, you can exchange and refund online purchases in store. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Fran from United States asks

How high is the heel?

Carl Scarpa Replies:

Hi Fran, Thank you for your question. The Angelina Wedge is 5cm or 2 inches in height. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Anne-Marie from Australia asks

Hi What is the difference between this Jilly boot and the Jill boot in same colour and style

Carl Scarpa Replies:

Hi, Thank you for your question. The Jill boot has a slight flare to the block heel. And the Jilly Boot has a straight block heel. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Patricia from United Kingdom asks

Hello. Will you get more sizes in these boots? I would like a size 39.5/40. Thanks Patricia

Carl Scarpa Replies:

HI Pat, Thank you for your question. As this is an outlet item we have limited stock left in the business. If you tell me your size I will do my best locate a pair for you. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Carole-Ann from Germany asks

Do you have these boots in black?

Carl Scarpa Replies:

Hi Cassie, Thank you for your question. The Jenny Ankle Boot is only available in Green or Tan colours. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

deirdre from Ireland asks

when are these boots coming back into stock?

Carl Scarpa Replies:

Hi Deirdre, Thank you for your question. You are able to set up an email alert to be notified when the size you want comes back in stock. Choose the size you would like and click ‘Request Stock Alert’ and enter your email. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Patricia from United Kingdom asks

Hi, you replied to a question yesterday that you had size 39 in this boot, but there is only a size 37 available on your website. Will you be getting other sizes in at some point? Thanks.

Carl Scarpa Replies:

Hi Pat, Thank you for your question. As this is an outlet item we have limited stock left in the business. If you tell me your size I will do my best locate a pair for you. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Lorna from United Kingdom asks

Is it possible to email me when these boots come back in stock. I would like to purchase a size 4. Many thanks. Lorna Boyde

Carl Scarpa Replies:

Hi Lorna, Thank you for your question. We do have an email notification system. On the product page, if you select the size you would like and click 'Request Stock Alert'. Input your email and you will receive a notification when the boot comes back in stock. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Jacqueline from Ireland asks

When will size 39 or 6 come in pls?

Carl Scarpa Replies:

Hi, Thank you for your question. You are able to set up an email alert to be notified when the size you want comes back in stock. Choose the size you would like and click ‘Request Stock Alert’ and enter your email. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Wendy from United Kingdom asks

Can you let me know when this will be back in stock in size 5 or 6 please. Thank you.

Carl Scarpa Replies:

Marie McKenna from Ireland asks

I ordered same size 3 did not get

Carl Scarpa Replies:

Hi Marie, Thank you for your question. I have used your email to search for an order in our system and I cannot find anything. Is it possible you ordered under a different email? Or do you have an order number? If you could send that information on to us, we will be able to locate your order. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Mary from Ireland asks

What height is the wedge heel on this boot please.

Carl Scarpa Replies:

Hi Mary, Thank you for your question. The heel height on the Lucia Wedge Knee Boots is 9cm or 3.5 inches. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Joan from United Kingdom asks

Have you got theseArizona Green leather calscarpa or if not where can I get them Joand

Carl Scarpa Replies:

Hi Jonad, Thank you for your question. As this is an outlet item we have limited stock left in the business. If you tell me your size I will do my best locate a pair for you. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kinds regards, Kate

Wendy from United Kingdom asks

Have you got the Jilly boot in tan in a 5 or a 6 please ?

Carl Scarpa Replies:

Hi, Thank you for your question. The Jilly Boots do not come in a Tan colour. But the Jill boot is very similar and is available in Tan. You are able to set up an email alert to be notified when the size you want comes back in stock. Choose the size you would like and click ‘Request Stock Alert’ and enter your email. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Mary from Ireland asks

Are these boots true to size normally I wear 5.5/6. Also I have very slim leg and calf would they fit neat to my leg then. Can you advise please. Thanks

Carl Scarpa Replies:

Hi Mary, Thank you for your question. The Lucia Knee High Boots fit true to size are made from a textile material that is designed to be slim fitting on your legs. Kind regards, Kate

endah from United Kingdom asks

I just bought Nolia White leather trainers. It was good when I tried at the shop, but now finding my toes to be crunched up a little when trying both shoes and walk around inside my living room that has wooden floor. Will the front part of the shoe expand a little?

Carl Scarpa Replies:

Hi, Thank you for your question. As the shoes are made of leather they will mould to your foot. But if the shoes feel too small we would recommend sizing up. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Adelle from Ireland asks

Are they a snug fitting on your leg?

Carl Scarpa Replies:

Hi Adelle, Thank you for your question. The Peony Knee High Boots are made from suede and have an Italian Lycra panel on the calf to ensure a snug fit. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Kate

anna from Ireland asks

When will they be back in stock

Carl Scarpa Replies:

Hi Anna, Thank you for your question. You are able to set up an email alert to be notified when the size you want comes back in stock. Choose the size you would like and click ‘Request Stock Alert’ and enter your email. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Lynette from United Kingdom asks

Just wondering if they will be going on sale in near future

Carl Scarpa Replies:

Hi Lynette, Thank you for your question. The Emma Knee High Boots are part of our House Collection and are excluded from any sales or promotions. I hope this helps. If you have any further questions please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Catherine from Ireland asks

I would normally be a size 7 in your footwear. Would you recommend a size 7? If they are not suitable if I order and I have to return. Is it free shipping? Thanks Catherine

Carl Scarpa Replies:

Hi Catherine, Thank you for your question. We have found that the Polina Trainers run slightly small, so we would recommend sizing up. We do offer a free returns service if you are unhappy with them. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Kate

Sally from United Kingdom asks

Please can you tell me if these are the same fabric as the Lanna boots? Thank you

Carl Scarpa Replies:

Hi Sally, Thank you for your question. The Lisca Ankle boots are made from a textile material. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Kate

Elizabeth from United Kingdom asks

Can you let me know the heel height?

Carl Scarpa Replies:

Hi Elizabeth, Thank you for your question. The Victorine Sandals are 2.5inches in height. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Kate

Diane from United Kingdom asks

Do you do these in beige or cream please

Carl Scarpa Replies:

Hi Diane, Thank you for your question. At the moment the Paulette does not come in a cream colour. I hope this helps. If you have any further questions, please do not hesitate to contact me at online@carlscarpa.com. Kind regards, Kate

Rosemary from United Kingdom asks

Please could you tell me the height of the heel ? Thanks Rosemary

Carl Scarpa Replies:

Hi Rosemary, Thank you for your question. The Emma Knee High Boots are 1.4 inches or 3.5 cm in heel height. I hope this helps. If you have any further questions, please do not hesitate to contact me at online@carlscarpa.com. Kind regards, Kate

Annette from Ireland asks

Hi Can I be contacted if size 5 becomes available please ?

Carl Scarpa Replies:

Hi Annette, Thank you for your question. You can sign up for a back in stock alert. Choose the size you would like and click ‘Request Stock Alert’. Enter your email and you will be notified when the shoe comes back in stock again. Unfortunately, we do not have any plans to restock the Loren Boots at this moment in time. I hope this helps. If you have any further questions, please do not hesitate to contact me at online@carlscarpa.com. Kind regards, Kate

Davnet from Ireland asks

What colour are the heels. In the photo they look grey? Or are the heels also black?

Carl Scarpa Replies:

Hi Davnet, Thank you for your question. The wedge heel of the Lucia Boots are a dark grey colour. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Dee from United Kingdom asks

Can any of you boots be worn in the snow?

Carl Scarpa Replies:

Hi Dee, Thank you for your question. As our products are crafted from leather we do not recommend wearing our shoes in adverse weather conditions or snow. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Gwen from United Kingdom asks

Are these Boots suede?

Carl Scarpa Replies:

Hi Gwen, Thank you for your question. The Luce Wedge Knee Boots are made from a textile material. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Misbah from Ireland asks

I am buying this shoes for my mother just bit confused because her shoes size is uk half six what u suggest me uk 7 is ok for her and second think Is this for wide feet? Because I need regular fit.

Carl Scarpa Replies:

Hi Misbah, Thank you for your question. These are a standard width. If she is between sizes we would recommend sizing up. All items purchased can be returned for free within 14 days. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Alex from Malta asks

Is this a generous size 37? Standard? It’s in the sale, but If the fit’s not right, can I return it?

Carl Scarpa Replies:

Hi, Thank you for your question. These are a standard fit. All sale items purchased online can be returned for a refund. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Rachel from United Kingdom asks

Hi, is this boot available in your Harrogate store please? I'd like to try a size 6. If not, can I order online and then return to Harrogate if it's not the right size? Thank you. Rachel

Carl Scarpa Replies:

Hi Rachel, Thank you for your question. Unfortunately, there is no Luma Ankle Boots in stock in Harrogate. We are also out of stock online. We have no plans to restock at the moment. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Leanne from United Kingdom asks

Are the jolly boots going on sale anytime soon?

Carl Scarpa Replies:

Hi Leanne, Thank you for your question. As the Jilly Leather Knee High Boots are part of The House Collection, they are exempt from any sales or promotions. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Breda from Ireland asks

Is this trainer available in Carl Scarpa Cork

Carl Scarpa Replies:

Hi Breda, Thank you for your question. Unfortunately, our Cork Store no longer has the Coraline White Trainers in stock. But, they do have our new White and Silver Coraline Trainers in stock. They are very similar. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Nikki from United Kingdom asks

What is the heel height?

Carl Scarpa Replies:

Hi Nikki, Thank you for your question. The Svena Ankle Boots have a heel height of 5cm. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Mary George from United Kingdom asks

What happens if I send for these boots and they don’t fit or are not comfortable? Are they returnable? I am a standard UK size 4/37 but I never buy footwear online. It’s just I saw these last Saturday in your shop in Richmond and regret not getting them. I am not local so mail-order is my only option now.

Carl Scarpa Replies:

Hi Mary George, Thank you for your question. All items purchased online, including sale items can be returned for a refund. We offer one free return on every order. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Emma from United Kingdom asks

Why don't you do these in a EU 42?

Carl Scarpa Replies:

Hi Emma, Thank you for your question. Unfortunately, the Selessia Black Chelsea Boots are sold out in EU 42. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Estella from Ireland asks

When expected in store

Carl Scarpa Replies:

Hi Estella, Thank you for your question. Unfortunately, we do not expect to be getting the Tanita Loafers back in stock. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Vera from Ireland asks

Can I send a product to a store and if it’s on sale can I get a refund if it doesn’t fit

Carl Scarpa Replies:

Hi Vera, Thank you for your question. Sale items bought in store cannot be refunded or exchanged. Sale items purchased online can be returned via post or in store for a refund. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Roisin from Ireland asks

Hi Do you stock the green knee high boot in a size 6. uk size 39

Carl Scarpa Replies:

Hi Roisin, Thank you for your question. Unfortunately, we no longer have the Jill Green Leather Boots in a size 39 left. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Njy from United Kingdom asks

Can I find this in store in London?

Carl Scarpa Replies:

Hi Njy, Thank you for your question. Our store in Richmond has only one pair of the Salatina Boots in a size 39 left. You can contact them at (+44) 2089481034. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Eva from Ireland asks

If I order these, do they come from Ireland rather than uk

Carl Scarpa Replies:

Hi Eva, Thank you for your question. Our main warehouse is based in Ireland. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Donna cons from United Kingdom asks

I would love this boot in black leather in a size 5. Please can you tell me if it’s going to become available? Many thanks Donna Cons

Carl Scarpa Replies:

Hi Donna, Thank you for your question. Unfortunately, we longer have the Selessia Boots in Black in a size 5 UK. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Annette from Ireland asks

Hi l would really like to know if it's possible to get these lovely green boots in a size 36 at this price. Kind regards Annette Mc Sharry

Carl Scarpa Replies:

Hi Annette, Thank you for your question. Unfortunately, we no longer have the Jill Green Leather Boots in a size 36 left in the business. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Annette from Ireland asks

Hi would it be possible to get this navy boot in a size 36. I really like both pairs of boots l have asked about. Thank you for your help with this matter

Carl Scarpa Replies:

Hi Annette, Thank you for your question. Unfortunately, we longer have any Viola Navy Suede Boots in a size 36 left in the business. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Kay from United Kingdom asks

What is the height of the heel please?

Carl Scarpa Replies:

Hi Kay, Thank you for your question. The heel of the Luce Black Wedge Knee Boots are 6.5cm in height. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Rachel from Ireland asks

I ordered size 39 but need 40.will you get them in again. Thanks.

Carl Scarpa Replies:

Hi Rachel, Thank you for your question. We do not have any plans at this moment in time to get more of the Sulia Boots in stock. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Gill Simpson from United Kingdom asks

Yo have stated this shoe runs small, is it as much as a full size?

Carl Scarpa Replies:

Hi Gill, Thank you for your question. We recommend when buying the Roxanna Trainers that customers size up as they do have a small fit. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

annie from Ireland asks

Hi - are these available in black? Thanks

Carl Scarpa Replies:

Hi Annie, Thank you for your question. The Azaria Boots do also come in Black. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Annette from Ireland asks

Is it possible to get this Rozlynn boot in a tan colour in a size 3

Carl Scarpa Replies:

Hi Annette, Thank you for your question. Unfortunately, we do not have the Rozlynn Tan in a size 3 UK. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Annette from Ireland asks

Are these selessia white leather Chelsea boot's available in a size3

Carl Scarpa Replies:

Hi Annette, Thank you for your question. Unfortunately, we no longer have any Selessia in White in a size 3 UK left in the business. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Miss from Ireland asks

Can you please advise what height the heel is Thank You

Carl Scarpa Replies:

Hi Marie, Thank you for your question. The Svena Ankle Boots have a heel height of 5cm. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Marcella from Ireland asks

Hi. Could I ask what the heel height is for these shoes please. Thank you!

Carl Scarpa Replies:

Hi Marcella, Thank you for your question. The Cadenza Espadrille Wedge Sandals have a heel height of 7.5cm. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Lesley from United Kingdom asks

Can you tell me if these are leather and are they true to size? Thank you.

Carl Scarpa Replies:

Hi Lesley, Thank you for your question. The Rydel Trainers are made from suede and textile material. The Rydel are true to size. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Tanya Mc Daid from Ireland asks

Will these be in again in a size 5

Carl Scarpa Replies:

Hi, Thank you for your question. Unfortunately, we do not have any plans to restock these at the moment. Our Grafton Street store and Arnotts do have one pair left in a UK size 5. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Helen from Ireland asks

Hello Can you tell me how deep the platform is please? Thanks

Carl Scarpa Replies:

Hi Helen, Thank you for your question. The Polina Trainers have a sole height of 5cm. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Elaine from United Kingdom asks

Is this suede leather ?

Carl Scarpa Replies:

Hi Elaine, Thank you for your question. The Salma Boots are made from a textile material. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Louise kings from United Kingdom asks

Hi can you please tell me the height of the trainers Many Thanks

Carl Scarpa Replies:

Hi Louise, Thank you for your question. The Polina Trainers have a 5cm platform sole height. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Miss from Ireland asks

Is this sandal available in size 37 in Fuchsia colourif so what height is the heel.Thanks for you help Marie

Carl Scarpa Replies:

Hi Marie, Thank you for your question. Unfortunately, we do not have any Cadenza Fuchsia size 37 Eu Left in the business. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Susan from United Kingdom asks

Is it possible by some miracle you have a pair of these gorgeous boots in a size 37. I already have a pair and because I’ve walked so muck in them I have already worn a hole in the heels. I have scoured the internet in vain! Thank you so much.

Carl Scarpa Replies:

Hi Susan, Thank you for your question. Unfortunately, do not have any Mariah Red in a size 37 EU left in the business. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Lisa from Ireland asks

I received a message to say that this boot was back in stock in black size 5 but when I go to order it says out of stock can you advise please

Carl Scarpa Replies:

Hi Lisa, Thank you for your question. Unfortunately, this must have been a glitch in the system. I have checked our stock levels and we no longer have any Antoinette Boots left in the business. I apologise for any disappointment caused. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Annette from Ireland asks

Can l return a pair of boots to the Sligo carl scarpa which l bought online

Carl Scarpa Replies:

Hi Annette, Thank you for your question. All items ordered online can be returned to your local Carl Scarpa store or we offer returns via post. I hope this helps. If you have any further questions, please do not hesitate to contact me at online@carlscarpa.com. Kind regards, Kate

Joanna from United Kingdom asks

Hi I am looking for a size 5 in these please x

Carl Scarpa Replies:

Hi Joanna, Thank you for your question. The Sienni Block Heel Sandals are not in stock yet. You can sign up for a stock alert. Choose the size you would like and click ‘Request Stock Alert’. Enter your email and you will be notified when the shoes arrive. I hope this helps. If you have any further questions, please do not hesitate to contact me at online@carlscarpa.com. Kind regards, Kate

Assumpta McGivern from Ireland asks

Looking for size 42.

Carl Scarpa Replies:

Hi Assumpta, Thank you for your question. Unfortunately, we do not have any Rimini Gold Trainers in a size 42. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Rachel from United Kingdom asks

If I order online, can I return to store if they are not OK?

Carl Scarpa Replies:

Hi Rachel, Thank you for your question. I hope you are doing well. Online orders can be returned to your local Carl Scarpa store or we offer free returns via post. I hope this helps. If you have any further questions, please do not hesitate to contact us. Kind regards, Kate

Debbie from United Kingdom asks

What material is the buckle made from?

Carl Scarpa Replies:

Hi Debbie, Thank you for your question. The buckle on the Shay Sandals is made from metal. I hope this helps. If you have any further questions, please do not hesitate to contact me at online@carlscarpa.com. Kind regards, Kate

Aideen from United Kingdom - Northern Ireland asks

Hi, 8m a 41, is that a 7 or 8 in these please

Carl Scarpa Replies:

Hi Aideen, Thank you for your question. A size 8 UK is 41 EU and a size 7 UK is 40 EU. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Patricia from Ireland asks

Hi, I was just wondering if the pair you have in a size 6 are in your Grafton store or Arnotts? I am going to an event on Wednesday evening and don't think I would have them in time, but I could collect at either store before Wednesday, if that's possible. Thanks Patricia 👍

Carl Scarpa Replies:

Hi Patricia, Thank you for your question. Both Grafton Street and Arnotts have the Rozlynn Boots in Burgundy in size 6 available. You can contact Grafton Street here: (01) 6777846. And Arnotts here: (01) 8782818. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Arlene from Ireland asks

Are wedge trainers comfy for walking or would flat ones be more comfy

Carl Scarpa Replies:

Hi Arlene, Thank you for your question. Our Abbey Wedge Trainers are lined with a very comfortable leather cushioned insole. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Bernadette from Ireland asks

What is your return policy

Carl Scarpa Replies:

Hi, Thank you for your question. I hope you are doing well. We offer a 14 day return period from the date that you receive your order. We offer one free return. We advise that if you have multiple items in your order that you would like to return that you please return them together. As any returns after the one label is used, will be at your own cost. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

lesley from United Kingdom asks

Are these loafers, Pink or beige? Looking at the photo they look pink! Also how light is the colour of the grey ones. The photos don't seem to be true colours. Thank you.

Carl Scarpa Replies:

Hi Lesley, Thank your for your question. The Lucentia Wedge Loafers Beige Loafers have a light baby pink hue off them. The Grey loafers are a very light grey colour. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind reagrds, Kate

Catherine from United Kingdom - Northern Ireland asks

Are these boots full leather all around or is there an elastic type fabric at the back? Difficult to see from your image. Thanks.

Carl Scarpa Replies:

Hi Catherine, Thank you for your question. The Luka Boots has a stretch material panel on the calf of the boot, while the front panel is made from leather. I hope this helps. If you have further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Julia from United Kingdom asks

Does zharrogate store stock this shoe size 40

Carl Scarpa Replies:

Hi Julia, Thank you for your question. Our Harrogate store does have one pair of the Coraline Trainers in White and Silver. You can contact them at (+44) 1423-524739 or Harrogate@carlscarpa.co.uk I hope this helps. If you have any further questions, please do not hesitate contact us at online@carlscarpa.com Kind regards, Kate

Martina from Ireland asks

Will this shoe be back in stock in size 37

Carl Scarpa Replies:

Hi Martina, Thank you for your question. Unfortunately, at this moment in time we have no plans to restock the Ivani Loafers. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Alison from Ireland asks

Will you be getting more sizes in theses sandles looking for a size 4

Carl Scarpa Replies:

Hi Alison, Thank you for your question. Unfortunately, we have no plans to restock the Struza Sandals in a size 36 EU at this moment in time. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Berenice from United Kingdom asks

Please are you bringing size 5 (EU 38) in this shoe? I am so disappointed you don’t seem to have any more left

Carl Scarpa Replies:

Hi Berenice, Thank you for your question. We do not have any plans to restock the Tayana Loafers at this moment in time. We have a size 38 EU in stock in our Richmond and Bath stores, if they are near you. You can find their contact information here; https://www.carlscarpa.com/en/Store-Locator/cc-15.aspx I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Jane from United Kingdom asks

Is this trainer made in a 36 in the pewter?

Carl Scarpa Replies:

Hi Jane, Thank you for your question. Unfortunately, we do not have the Rimini Pewter in an size 36 EU. We do however, have the Rimini Gold in a size 36 EU. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Miriam from Ireland asks

Will you be getting size 4 back in again please? Thank you

Carl Scarpa Replies:

Hi, Thank you for your question. Unfortunately, we do not have plans at the moment to restock the Relani Grey in a size 4 UK. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Diana Parsons from United Kingdom asks

Do you do this lovely shoe in a smaller size than 3 ? Maybe 35 and 1/2. ?

Carl Scarpa Replies:

Hi Diana, Thank you for your question. Unfortunately, we do not stock shoes in sizes smaller than a size 3 UK. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Niamh from Ireland asks

What height is the heel?

Carl Scarpa Replies:

Hi Niamh, Thank you for your question. The Tilly Sandals have a heel height of 4cm or 1.5 inches. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Carol from United States asks

What size do they go up to what size do they go up to

Carl Scarpa Replies:

Hi Carol, Thank you for your question. The Beila Taupe Loafers go up to size 42 EU or 9 UK. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Aileen Gay from Ireland asks

Do you not do Size 3 at all in thissstyle…either black or white?

Carl Scarpa Replies:

Hi Aileen, Unfortunately, we no longer have a size 3 UK in the Raya Trainers in Black or White in stock. If you have further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Aileen from Ireland asks

Why is there no Size 3?

Carl Scarpa Replies:

Hi Aileen, Unfortunately, we no longer have a size 3 UK in the Raya Trainers in stock. If you have further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Ed from Ireland asks

Where can I buy this product

Carl Scarpa Replies:

Hi Ed, You can buy the Famaco Suede Cleaner online at carlscarpa.com or from any of our Carl Scarpa stores. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

margaret from Ireland asks

Any left in size 6

Carl Scarpa Replies:

Hi Margaret, Unfortunately, do not have any size 6 left and we will not be getting anymore stock of the Marea Sandals. The Saxon Sandals are a very similar style to them. You can take a look at them here: https://bit.ly/3lWP3zE If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Patricia from Ireland asks

Hi, I’m interested in this Saxon sandal in a size 41. Do you expect to have them back in stock? Thank you.

Carl Scarpa Replies:

Hi Patricia, Unfortunately, we no longer have any size 41 EU left in the company. We have no plans to restock them at this moment in time. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Anne from Ireland asks

Are the shoes a Standard Fitting?

Carl Scarpa Replies:

Hi Anne, Thank you for your question. The Nevada Shoes are a standard fit. If you have any further questions, please do not hesitate to contact us. Kind regards, Kate

Jane from United Kingdom asks

Can this bag be worn cross body?

Carl Scarpa Replies:

Hi Jane, Thank you for your question. Yes, the Harlyn Bag can be worn cross body or as a shoulder bag. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Ruth from Ireland asks

Hi there are these lightweight or very heavy. Can u direct me to the platform trainers that are lightweight! Cheers

Carl Scarpa Replies:

Hi Ruth, Thank you for your question. The Raya Platform Trainers are made with a lightweight sole. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Olga from Ireland asks

What is the inner material of these sandals

Carl Scarpa Replies:

Hi Olga, The Sestini Leather Cross-Over Sandals are lined with a leather insole. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

marie from Ireland asks

Are these shoes wide fitting & do they come in 1/2 sizes. What stores are they available in Dublin ?

Carl Scarpa Replies:

Hi Marie, Unfortunately, we do not have any stock left of the Cesco Nude in Ireland left in the business. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

IRENE from Ireland asks

I need these in size 43 PLEASE WHERE CAN I GET THEM?

Carl Scarpa Replies:

Hi Irene, Unfortunately, we do not make shoes in a size 43 EU for any of our styles. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Husna from United Kingdom asks

Do you have these in UK6 (39)

Carl Scarpa Replies:

Hi Husna, Unfortunately, we do not have Abbey Wedge Trainers left in the business and we have no plans restock them at the moment. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Patricia from United Kingdom asks

How high is the heel?

Carl Scarpa Replies:

Hi Patricia, The Sacramento Leather Espadrille Wedge Sandals have a heel height of 8cm. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Vicki from United Kingdom asks

When will size 4 be back in stock?

Carl Scarpa Replies:

Hi Vicki, The Raya Leather Platform Trainers in a size 4 UK is available to buy online. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Fiona from United Kingdom asks

Does this product have any instep support shaping inside or is the insole totally flat, please? How do you recommend cleaning the white sole? Thank you.

Carl Scarpa Replies:

Hi Fiona, The Coraline Leather Trainers have a flat cushioned leather insole. We recommend using wet wipes to keep the white soles of trainers clean. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Tina from United Kingdom asks

Is this shoe good for wide feet? Thank you

Carl Scarpa Replies:

Hi Tina, The Tilly Leather Sandals have two adjustable Velcro straps, so you will be able to create the perfect fit. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Aileen o Hara from Ireland asks

Hi, I really want these shoes in nude size 5, (cesco) My size not available unfortunately, is there any plans to restock? Thank you Aileen

Carl Scarpa Replies:

Hi Aileen, Unfortunately, we do not have any stock left of the Cesco Nude in Ireland left in the business. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Kategrabner@gmail.com from Ireland asks

Have u trainers without laces?

Carl Scarpa Replies:

Hi Kate, We have a number of styles that do not have laces. Our Romy, Reign and Rocco Trainers are all slip-on trainers and come in a number of colours. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Christina from Ireland asks

Hi, would you be getting these sandels in a size 4 anytime soon. Thanks.

Carl Scarpa Replies:

Hi Christina, Unfortunately, will not be getting more stock of the Samona Leather Cross-Over Sandals this season. We also have no size 4 UK left in the business. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Rachel from Ireland asks

Can I get these in uk7 anywhere in Ireland please

Carl Scarpa Replies:

Hi Rachel, Thank you for your question. Our Limerick and Arnotts stores have a UK 7/EU 40 in stock. We are expecting a restock of the Romy White in a few weeks. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Cynthia smith from United Kingdom asks

What height is the heel please

Carl Scarpa Replies:

Hi Cynthia, The Sacramento Leather Espadrille Wedge Sandals have a heel height of 8cm. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Carole from United Kingdom asks

If the article is not suitable can I return it?

Carl Scarpa Replies:

Hi Carole, Thank you for your question. I hope you are doing well. We offer a 14 day return period from the date that you receive your order. We offer 1 free return. We advise that if you have multiple items in your order that you would like to return that you please return them together. As any returns after the one label is used, will be at your own cost. I hope this helps. If you have any further questions, please do not hesitate to contact us. Kind regards, Kate

AnneMarie from Ireland asks

Hi there, Can you advise if this show runs big or small. I have tried several of your trainers & a lot run big - just wondering which these are before I order online. Thanks

Carl Scarpa Replies:

HI Anne Marie, The Redea Leather Wedge Quilted Lace-Up Trainers are a standard fit, so would recommend ordering the your usual fit. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Fran from United Kingdom asks

Have you these shoes in the Guildford branch?

Carl Scarpa Replies:

Hi Fran, Our Guildford store has size 38 and 39 EU available. You can contact them via email guildford@carlscarpa.co.uk or phone +440183904513 to reserve a pair. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Sharon from United Kingdom asks

Are these true to size? I am a UK 4.5 - 5. Thanks.

Carl Scarpa Replies:

Hi Sharon, If you are between sizes we would recommend sizing up with the Sestini Leather Cross-Over Sandals. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Ian from United Kingdom asks

How long the delivery will be on these sandals, plas? Regards

Carl Scarpa Replies:

Hi Ian, Our delivery time to the UK is 2-9 days. But as we are in the height of our Summer Sale we are experiencing high demand, so deliveries are taking longer. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Sarah from Ireland asks

Is the tianna nude more of a cream, beige or light pink

Carl Scarpa Replies:

Hi Sarah, The Tianna Sandals in nude are light pink colour. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Sarah from Ireland asks

Tianna sandal if between 40 and 41 which would you suggest . I bought tilly in a 40

Carl Scarpa Replies:

Hi Sarah, The Tianna Leather Sandals and the Tilly Leather Sandals are very similar style, so we would recommend buying the size 40 EU. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Tracy from Ireland asks

I want to order these silver runners but not sure of the size. I’m normally 38.5 do they run big? Excuse the pun 😊

Carl Scarpa Replies:

Hi Tracy, We do recommend that customers size up with the Polina Leather Platform Trainers. As you are a 38.5 EU, we would definitely suggest a 39 EU. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Patricia from United Kingdom asks

I take 4 1/2 what would be the best size to buying this shoe I buy Gabor a lot

Carl Scarpa Replies:

Hi Patricia, Generally if customers are in-between sizes we recommend sizing up. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Elaine from United Kingdom asks

How high is the heel?

Carl Scarpa Replies:

Hi Elaine, The Sacramento Leather Espadrille Wedge Sandals have a heel height of 8cm. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Elaine from United Kingdom asks

How high is the heel?

Carl Scarpa Replies:

Laura from Ireland asks

What height is the platform please?

Carl Scarpa Replies:

Hi Laura, The Rimini Italian Leather Platform Trainers have a platform height of 5cm. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com. Kind regards, Kate

Aoife from Ireland asks

Hey there, will you be restocking this item? I am looking for a UK size 6. Thanks

Carl Scarpa Replies:

Hi Aoife, Unfortunately, we have no plans to restock the Sciacca Sandals at the moment as we are entering our Autumn Winter season. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Miryam from Ireland asks

WIll this model be available next season? I love them and I would like to purchose those again :)

Carl Scarpa Replies:

Hi Miryam, Unfortunately, we have no plans to restock the Ingrid Ankle Boots. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Claire Collins from Ireland asks

I'm between sizes .what are sizes like n these shoes

Carl Scarpa Replies:

Hi Claire, The Reign Navy Leather Platform Trainers are true to size. Generally, we recommend to size up if you are between sizes. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Martina from Ireland asks

Just wondering are these trainers true to size? I’m usually between 38/39

Carl Scarpa Replies:

Hi Martina, The Raya Black Leather Platform Trainers are true to size. Generally, if you are between sizes we recommend to size up. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Joanne from Ireland asks

What is returns policy on these shoes ,can I return them to local store ,thank you ,joanne

Carl Scarpa Replies:

Hi Joanne, Sale items purchased online can be returned either via our returns link or to your local Carl Scarpa store. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Gill from United Kingdom asks

Do you have a size 3 (36) ? Please

Carl Scarpa Replies:

Hi Gill, Unfortunately, we longer have the Reign Navy Leather Platform Trainers in size 36 EU left in the business. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Roberta from Ireland asks

What is the material?

Carl Scarpa Replies:

Hi Roberta, The Carolyne Black Chelsea Boots are made from leather. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Shirley from Ireland asks

Hy there, You had Syvette & another shoe from this shoe house recently in your sale & I am wondering if you have any left - on line or instore. They all have that same type of sole. I am a size 39

Carl Scarpa Replies:

Hi Shirley, There is one pair of the Syvette Loafers in size 39 EU left in our Grafton Street store. You can find their contact information here: https://www.carlscarpa.com/en/Store-Locator/cc-15.aspx Unfortunately, we no longer have any Synovve Loafers or Symone Loafers left in size 39 EU left in the business. If you have further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Daisy from Ireland asks

Do you have this size 5 in cork city

Carl Scarpa Replies:

Hi Daisy, The Agnes Tan Ankle Boots in size 38 EU that we have available online is the last size 38 in the business. If you have further questions, please do not hesitate to contact us. Kind regards, Kate

Elizabeth from Ireland asks

Are the sock tops stretchy? Would they suit thick ankles?

Carl Scarpa Replies:

Hi Elizabeth, The Ariel Wavesole Ankle Boots are made from a stretch leather that molds to your leg. Kind regards, Kate

Gabrielle ryan from Ireland asks

Can the shorter handle be removed ?

Carl Scarpa Replies:

Hi Gabrielle, The short handle on the Fantine Bucket Bag cannot be removed. The longer adjustable strap is removable. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Rose from Ireland asks

Are these boots available in tan in size 7 in store in Dublin? Thanks

Carl Scarpa Replies:

Hi Rose, Unfortunately, we do not have any stock of the Viola Brown Suede Boots in our Dublin stores. However, we have them in stock online in size 40 EU. We offer a customers free delivery and returns on the Viola Boots. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Naomi from Ireland asks

Can you please inform me when these boots are in stock.East black platform leather boot size 36. Thank yoy

Carl Scarpa Replies:

Hi Naomi, Unfortunately, we do not do the East Knee High Boots in a size 36 EU. If you have any further questions, please do not hesitate to contact us. Kind regards, Kate

Sara from United Kingdom asks

Do these fit true to size? Thanks

Carl Scarpa Replies:

Hi Sara, The Emma Boots shoes are true to size. Please, keep in mind that the Emma Boots are crafted from natural leather that will mold to your foot. Kind regards, Kate

Anna from Ireland asks

what is the heel height please?

Carl Scarpa Replies:

Hi Anna, The Jones Ankles Boots have a 6.5 cm heel height. Kind regards, Kate

Aileen from Ireland asks

Please can you tell me how high heal is? Thankyou

Carl Scarpa Replies:

Hi Aileen, The Jones Ankles Boots have a 6.5 cm heel height. Kind regards, Kate

debbie from United Kingdom asks

can you tell me the heel height of this boot millie in cm

Carl Scarpa Replies:

Hi Debbie, The Millie Ankle Boots have a 8.5 cm heel height. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Anita from United States asks

Looking for this boot in size 36. Where can I find it Thanks.

Carl Scarpa Replies:

Hi Anita, Unfortunately, we no longer have any stock of size 36 EU left. If you have further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

ANNA from Ireland asks

I would llike to know the heel height of those boots before I purchase. Regards anna

Carl Scarpa Replies:

Hi Anna, The Millie Ankle Boots have a 8.5 cm heel height. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Sarah from Ireland asks

I’m a 37 in left foot & 37.5 in right! Do you recommend sizing up? I usually find a 38 too big & am not sure about insoles - sometimes uncomfortable

Carl Scarpa Replies:

Hi Sarah, Our shoes are true to size. I have spoken to our buying team and they would recommended a size 37 EU. Please, keep in mind that the Emma Boots are crafted from natural leather that will mould to your foot. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Jane from Ireland asks

Will you have the brown in a size 6 again

Carl Scarpa Replies:

Hi Jane, Unfortunately, we have no plans to restock the Luiza Boots at this moment in time. If you have any further questions, please do not hesitate to contact us. Kind regards, Kate

Clodagh from Ireland asks

Would these boots be a narrow or small fit? I can be between sizes so knowing this will help decide on size to order.

Carl Scarpa Replies:

Hi Clodagh, Our shoes are a standard fit. Generally, we recommend customers to size up if they are between sizes. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Rachael from United States asks

If my shoe size is a half size, should I size up or down in this boot?

Carl Scarpa Replies:

Hi Rachael, Our shoes are a standard fit. Generally, we recommend customers to size up if they are between sizes. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Ingrid from United Kingdom asks

I would like to know if these are leather shoes. I just purchased them presuming they are.

Carl Scarpa Replies:

Hi Ingrid, All our Polina Trainers are made from leather. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Rita from Ireland asks

Im looking to get size 37 and I cannot find them anywhere, can you help?

Carl Scarpa Replies:

Hi Rita, Unfortunately, we no longer have any Macey Black Knee High Boots left in a size 37 EU in the business. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Abbey from Ireland asks

Hi, I am wondering what is your returns policy on these boots as they are reduced? Also are they true to size? small fitting or regular? Thank you

Carl Scarpa Replies:

Hi Abbey, All items purchased online, including sale items can be returned for a refund. All our shoes are a standard regular fit and are true to size. I hope this helps. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Susan from United Kingdom asks

Is it possible to order these boots but have them delivered to the Edinburgh shop instead of my home address, I live down a narrow lane and mist delivery companies will not come down the lane

Carl Scarpa Replies:

Hi Susan, You can order shoes through your local Carl Scarpa and have them delivered to the store. You can find the contact information for our Edinburgh store here: https://www.carlscarpa.com/en/Store-Locator/cc-15.aspx I hope this help. If you have any further questions please do not hesitate to contact us online@carlscarpa.com Kind regards, Kate

Balu from United Kingdom asks

If these shoes do not fit properly do I get free returns?

Carl Scarpa Replies:

Hi Balu, Our stores in Winchester and Guildford each have one pair of the Lucentia Grey Loafers in size 36 Eu. You can find the contact information for these stores here: https://www.carlscarpa.com/en/Store-Locator/cc-15.aspx If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

virginia from United States asks

Does this boot come in a size 36 (UK 3)? Thank you

Carl Scarpa Replies:

Hi Virginia, Unfortunately, we do not do the Roux Green Ankle Boots in a size 36 EU. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Joanne from United Kingdom asks

Will you be getting more sizes in please? I would like a size 3.

Carl Scarpa Replies:

Hi Joanne, Unfortunately, we have no plans to restock the Sunni Ankle Boots. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Blaithin from Ireland asks

What colour are the elasticated panels? Black or brown ? What colour are the soles ?

Carl Scarpa Replies:

Hi Blaithin, The Selessia Taupe Leather Chelsea Boots have black elasticated panels and soles. I hope this helps. If you have nay further questions, please do not hesitate to contact us at online@carlscapa.com Kind regards, Kate

Deborah from United Kingdom asks

Hi, please would be able to tell me, in which country this bag/backpack is made? Many thanks in anticipation, Deborah

Carl Scarpa Replies:

Hi Deborah, The Rosaura Italian Leather Backpacks are crafted in Italy. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Nicola from Ireland asks

I have a slim leg, and find a lot of boots too wide. Are these pull up and slim and tight fitting?

Carl Scarpa Replies:

Hi Nicola, The Salma Black Mid-Block Heel Knee Boots are a standard fit. The shaft of the Salma Boots are made from a stretchy material, that is designed to be figure hugging. Kind regards, Kate

Dianne from United States asks

I would like to know the dimensions of this bag, please - preferably in inches. Also, is it saffiano or pebbled or buttery lesther or? Thank you.

Carl Scarpa Replies:

Hi Dianne, The Eugenia Camera Cross Body Bag is 17cm height, 24cm wide and has a depth of 9 cm. It is made from tumbled leather. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Sandra from Ireland asks

Is it a wide fit?

Carl Scarpa Replies:

Hi Sandra, The Tide Leather Chelsea Boots are a standard width fit. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Fiona from Ireland asks

Hi why are size 36 not available in this boot. And when will this boot be available in size 37 again

Carl Scarpa Replies:

Hi Fiona, Unfortunately, we no longer have any stock of size 36 and 37 EU left in the business. We have no plans to restock the Azure Blush Knee High Boots at this moment in time. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Victoria from Ireland asks

Hello! Does the fur lining cover the inside of the boots fully, or is it just in the upper part of the boot?

Carl Scarpa Replies:

Hi Victoria, The Ryoko Ankle Boots are fully lined with sheepskin. If you have any further questions, please do not hesitate to contact us. Kind regards, Kate

Catherine santry from Ireland asks

Hello to All at Carlscarpa Are these boots true to size My size is 37 will I get a size 37 Thank you Catherine

Carl Scarpa Replies:

Hi Savita, The Savita Ankle Boots are standard fitting. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Joanne from Ireland asks

Hi just wondered if you’d consider these big or true to size. Normally im a 6 but I’ve ordered smaller in trainers from CS before thanks j

Carl Scarpa Replies:

Hi Joanne, Thank you for your question. All our shoes are standard fitting. Feedback from customers has been that the East Knee High Boots are also standard fitting. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Claire from United Kingdom asks

Very interested to know if the Lanu shoes are being produced in another colour suede colour - a navy, grey or black? I absolutely love them so please let me know.

Carl Scarpa Replies:

Hi Claire, Thank you for your question. At this moment in time we do not have any plans to make the Lanu Loafers in other colours. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Eleanor keane from Ireland asks

Can this shoe be got in size 42

Carl Scarpa Replies:

Hi Eleanor, Unfortunetly, we no longer have any Grace Leopard Loafers in a size 42 EU. We also have no plans to restock at this moment in time. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Jane Maddock from United Kingdom asks

Do you make a wide fit in your boots?

Carl Scarpa Replies:

Hi Jane, All our boots are a standard width fit, this includes the Suki Ankle Boots. If you have any further questions, please do not hesitate to contact us at online@carlscarpa. Kind regards, Kate

Áine from Ireland asks

Do these boots come in wide fitting?

Carl Scarpa Replies:

Hi Aine, The Lara Knee High Boots have a standard width fit. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

fiona from United Kingdom asks

Ho how is the heel and how think is the sole on this boot?

Carl Scarpa Replies:

Hi Fiona, Thank you for your question. The Luka Knee High Boots have a 5 cm heel. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Kind regards, Kate

Maria from United Kingdom asks

Can you please let me know if you will make this in EU41/UK8? Thank you

Carl Scarpa Replies:

Hi Maria, Unfortunately, we longer have Ryoko Ankle Boots in a size 41 EU left in the business. Thank you, Kate

Michela from United Kingdom asks

Hi, Do the boots fit true to size? I'm normally 38 Italian size. Many thanks, Michela

Carl Scarpa Replies:

Hi Michela, The Ryoko Ankle Boots are a standard fit like all our shoes. The boots may feel like a tighter fit a first, but the leather and sheepskin lining will mold to your foot after a number of wears. Thank you, Kate

Michela from United Kingdom asks

Apologies, I meant to add, is the sheepskin insole removable? Many thanks! Michela

Carl Scarpa Replies:

Hi Michela, The sheepskin lining on the Ryoko Ankle Boots is not removable. Thank you, Kate

Jennifer from United Kingdom asks

I am a U.K. 4.5 which is the best fit, 37 or 38? Thank you

Carl Scarpa Replies:

Hi Jennifer, Thank you for your question. As you are between sizes, we would recommend you size up to a size 38 EU. Thank you, Kate

Jennifer from United Kingdom asks

I am a U.K. 4.5 Should I order 37 or 38 Thank you

Carl Scarpa Replies:

Hi Jennifer, Thank you for your question. As you are between sizes, we would recommend you size up to a size 38 EU. Thank you, Kate

Susan from United Kingdom asks

What height are the heels on these boots?

Carl Scarpa Replies:

Hi Susan, Thank you for your question. The Jenny Leather Ankle Boots have a heel height of 6.5 cm. If you have any further questions, please do not hesitate to contact us at online@carlscarpa.com Thank you, Kate

Jane from United Kingdom asks

Is there anywhere in London that I could try these boots on, please?

Carl Scarpa Replies:

Yes, we have a store in Richmond, 48 George Street. There is also a store in Guildford just outside London. If you scroll to bottom of our website you should see a tab for store locations on the bottom left, there you can see exactly where we are! Kind regards Ivan

Marie from Ireland asks

Hi, what are the measurements of this bag? I really like it but need to know its size. Thanks

Carl Scarpa Replies:

Hi, this bag is 23 cm in width and 18 cm in height. Kind regards Ivan

Jenny from United Kingdom asks

Hi are these heavy or lightweight?

Carl Scarpa Replies:

Hi, this trainer is made using a lightweight sole, so it is super light despite the platform! Kind regards Ivan

Patricia from Ireland asks

What is your returns policy? Can I collect from the store?

Carl Scarpa Replies:

Our online return policy is 14 days. Yes, you can order to collect from any of our stores and you won't pay delivery charges. Kind regards Ivan

Anne from Ireland asks

Hi will you get more stock I’m looking for the silver polina size 43

Carl Scarpa Replies:

We are not repeating this exact style rather releasing a new and improved version in our Spring/Summer 23 collection. Unfortunately, we don't go up a size 43, sorry to disappoint! Kind regards Ivan

Marion from United Kingdom asks

This one is described as nude and the other as white. But in photos white one looks cream. Is it pure white and this one nude, or is white version slightly cream coloured

Carl Scarpa Replies:

The Sciacca White is an off-white, cream colour rather than pure white as you say. The Sciacca Nude is a rose-nude. I hope this answers your question! Kind regards Ivan

Nikki Blackwell from United Kingdom asks

I have brought these boots in both green and red. What boot polish or boot cream do you recommend for these coloured boots?

Carl Scarpa Replies:

To treat and protect this fine leather we recommend using a protector spray before use and reapplying regularly dependant on use. To reinvigorate the leather and colour a clear cleaning gel can be used, this effectively acts as a gentle cleaner for even the most delicate of leathers, without ruining the original appearance. Our product Perfect Gel creates an outstanding clean and leaves the leather smooth, supple and conditioned. Kind regards Ivan

Helen from United Kingdom asks

Can you recommend a coloured shoe cream shade for these green boots please?

Carl Scarpa Replies:

Hi Helen, Thanks for the question :) I would suggest you look at the Perfect Gel Cleaner we have on our website. This is a see-through conditioner that restores colour by ensuring the leather is well hydrated. We do not recommend using any colour based polishes or creams on our shoes as the end result can vary too much or ultimately, damage the leather. If you have any other questions, please let us know! Kind regards, Nicola

Ruth from United Kingdom asks

Are these nubuck, suede, leather? Please clarify thank you

Carl Scarpa Replies:

Hi Ruth, Thanks for the question :) The Disco Yellow Platform Sandals are made from a lovely soft Suede and feature a cushioned insole for comfort. If you have any other questions, please let us know :) Kind regards, Nicola

Pauline from United Kingdom asks

When will they be in stock

Carl Scarpa Replies:

Hi Pauline, Thanks for the question! :) The Lucentia Beige are currently fully stocked both online & instore. If you need any assistance placing an order, please drop us an email to online@carlscarpa.com Kind regards, Nicola

Deirdre Carroll from Ireland asks

Are these boots wide fit?

Carl Scarpa Replies:

Hi Deirdre, Thanks for the question! :) These shoes are not wide fit, they are standard fitting. If you have any other questions, please don't hesitate to drop us an email: online@carlscarpa.com. Kind regards, Nicola

Carol Rogers from United Kingdom asks

Please can you let me know the heel height of this item. Thank you

Carl Scarpa Replies:

Hi Carol, Thanks for the question :) The heel is 6cm high on these platforms! If you have any other questions, please don't hesitate to reach out! Kind regards, Nicola

Lucy from Ireland asks

Looking for size 36 in this boot

Carl Scarpa Replies:

Hi Lucy, Thanks for the question! The Powder Black Leather Wavesole Ankle Boots will be back for the AW23 Season. Kind regards, Nicola

Lucy from Ireland asks

When will size 36 be back in stock please

Carl Scarpa Replies:

Hi Lucy, Thanks for the question! The Ariel will be back in stock for the AW23 season! Kind regards, Nicola

Kath from United Kingdom asks

Does this trainer come up to usual size I’m normally a size five, slim foot Thanks

Carl Scarpa Replies:

Hi Kath, Thanks for the question! These trainers are true to size :) While the zip gives a little less control over the fit, you should be good with your regular size 5 even with the slim foot. Kind regards, Nicola

Yvonne from Ireland asks

Can you wear orthotics with loafers and what height are they ?

Carl Scarpa Replies:

Hi Yvonne, Thanks for the question! I spoke with our designer, without much info on the shape of the orthotics it's a little difficult to give a definitive answer. However these shoes do run a bit big, so your usual size may work fine. The laces will also give you a little more control over fit. So of all the shoes in our collection, these just might work for your needs. The heel is 5cm at it's highest point :) I hope that's helpful! Kind regards, Nicola

Anne Cullagh from Ireland asks

Are these boots spacious or slim fit? Thank you.

Carl Scarpa Replies:

These boots are made from a stretch fabric but they are a slim fit.

Dee from United Kingdom asks

Are these boots leather, and if so, are they waterproof leather?

Carl Scarpa Replies:

These boots are leather, but they are not waterproof.

brid from Ireland asks

Is the lining in these boots leather? thanks

Carl Scarpa Replies:

The lining is not leather but this boot has a leather sock.

brid from Ireland asks

what material is the lining of this boot made from? THANKS

Carl Scarpa Replies:

The lining of this boot is made from leather.

Julie from United Kingdom asks

Will you be having this in a U.K. 6?

Carl Scarpa Replies:

We do not have this in a UK 6 unfortunately.

Liz from United Kingdom asks

Please can you tell me what the boots are made from? Thanks.

Carl Scarpa Replies:

The Samira boots are made from a synthetic fabric material.

Christina from Ireland asks

How high are heels?

Carl Scarpa Replies:

The heel is 8.5cm high

Margaret from United Kingdom asks

Does the Adelaide boot have a side zip

Carl Scarpa Replies:

Yes they have a side zip.

Freda from Ireland asks

are these boots water proof ? or just water resistant ? Thanks Freda

Carl Scarpa Replies:

These are not water proof. We would recommend using a protector spray on them before wearing to protect them from the rain.

CLAIRE from Ireland asks

Hi I am wondering the heel height of these shoes? Thanks, Claire

Carl Scarpa Replies:

Hi Claire, Thank you for your question, the Taylor are approx 7.5 cm high. Hope this helps! The Carl Scarpa Team

Louise from United Kingdom asks

Please can you tell me the height of the wedge Thank you

Carl Scarpa Replies:

Hi Louise, Thank you for your question, they are approx 8.5cm high. Hope this helps! The Carl Scarpa Team

Noree conway from Ireland asks

How wide are calf

Carl Scarpa Replies:

Hi Noreen, The Emma calf circumference measures in at 36cm's unworn, for all suede knee-high boots the calf width does expand when worn. As well as the leather naturally molding to the calf, there is a suede stretch panel along the back of the boots that ensures a flawless fit. I hope this helps. If there's anything else I can do for you, do not hesitate to contact me. Kind regards, Cliodhna

Pauline Curtis from Ireland asks

Hi I usually take a 6.5 . Are the boots big fitting ? Thank you.

Carl Scarpa Replies:

Hi Curtis, Thank you for your question. If you are usually a size 6.5, I would recommend going for a UK size 7. If you order the shoes are still not happy with the fit, we offer a 14-day free return policy. I hope this helps. Kind regards, Cliodhna

Christine from Ireland asks

Does this boot come in other shades

Carl Scarpa Replies:

Hi, Thank you for your question. The Angy boots only come in black. I hope this helps. If you have any further questions, please do not hesitate to email us at online@carlscarpa.com. Kind regards, Cliodhna

Celia from United Kingdom asks

Please let me know where I can buy your shoes In NI without having to pay£9 postage. Thank you

Carl Scarpa Replies:

Hi, Thank you for your question. If you sign up to our newsletter you receive free shipping on your first order. Alternatively, her is the link to our store locations: https://www.carlscarpa.com/en/Store-Locator/cc-15.aspx I hope this helps. Kind regards, Cliodhna

Deirdre from Ireland asks

Hi I’m between a 40/41 just wanted to know if they are a big or small fitting?thanks

Carl Scarpa Replies:

Hi Deirdre, Thank you for your question. If you are between a 40 and a 41, I would recommend that you go for the 41. If you're still not happy with the fit, we offer a 14-day free return policy on all orders. Kind regards, Cliodhna

Ann from United States asks

The navy loafers with the chain ? Please advise If they are generous in width, I have purchased in the past from you! Just want to make sure they are not a narrow fit!i have Irish Feet! Thanks a lot! Ann!

Carl Scarpa Replies:

Hi Ann, Thank you for your question. These loafers are standard fitting and they run true to size. I would recommend going for your usual size and if you're not happy with the fit we offer a 14 day free returns service. Kind regards, Cliodhna

Pat oliver from United Kingdom asks

Have you got these in a size 39

Carl Scarpa Replies:

Hi Patricia, Thank you for your question. We currently have size 39 in stock of this style. I hope this helps. Kind regards, Cliodhna

Caroline from United Kingdom asks

How long will your sale price for the halma boot last.

Carl Scarpa Replies:

Hi Caroline, Thank you for your question. The Halma Ankle Boots are not currently on sale and I cannot confirm when they will be on sale. I'm sorry I couldn't be of more help. Kind regards, Cliodhna

Theresa from Ireland asks

Are these shoes widefitting

Carl Scarpa Replies:

Hi Theresa, Thank you for your question. The Beth Loafers are standard fitting. I would recommend going for your usual size and if you're not happy with the fitting, we offer a 14-day free return policy. I hope this helps. Kind regards, Cliodhna

Brigeen from United Kingdom - Northern Ireland asks

Do these come in a size 42

Carl Scarpa Replies:

Hi Brigeen, Thank you for your question. We do not currently have this style available in a size 42, I'm so sorry for any inconvenience caused. I hope this helps. Kind regards, Cliodhna

Michelle from Ireland asks

Do you have this style in Navy ?

Carl Scarpa Replies:

Hi Michelle, Thank you for your question. We do have this style available in navy and pink. I hope this helps. Kind regards, Cliodhna

Adrienne from Ireland asks

Will this product be available in size 7

Carl Scarpa Replies:

Hi Ellis, Thank you for your question. We currently have the Paulette Ankle Boots in a size 7 available. I hope this helps. Kind regards, Cliodhna

Florence West from Ireland asks

What height is the heel are they loose around ankle are tight fit.

Carl Scarpa Replies:

Hi, Thank you for your question. The Indiana Brown Mid-Heel Ankle Boots measure at 8cm high. I hope this helps. Kind regards, Cliodhna

Kay from United Kingdom asks

Hi, I am usually a size 6. Should I order a 7?

Carl Scarpa Replies:

Hi, Thank you for your question. The Bettina loafers are standard fitting and run true to size, if you are typically a size 6 I would recommend going for your usual size. I hope this helps. Kind regards, Cliodhna

bernadette from United Kingdom asks

Does this boot have a side zip

Carl Scarpa Replies:

Hi, Thank you for your question. Yes, the Leah biker boots having a fully functioning inside zip. I hope this helps. Kind regards, Cliodhna

Jennie wood from United Kingdom asks

Hi I really want to order these lovely trainers but if by any reason they need to be returned I dont have a printer to print returns label would you be able to send a returns label to me through the post ? Many thanks

Carl Scarpa Replies:

Hi Jennie, Thank you for your question. We can send you a free returns label via the post. I hope this helps, if you have any further questions you can email us at online@carlscarpa.com. Kind regards, Cliodhna

Yvonne from United Kingdom asks

Were these in your collection last year? I tried a pair on in Dublin and didn't get the chance to go back and buy them :-( I would be thrilled if they are the same boot ? Thanks indeed Yvonne

Carl Scarpa Replies:

Hi, Thank you for your question. These boots were in our collection last year, they're such beautiful boots! If you have any further questions, you can email me at online@carlscarpa.com Kind regards, Cliodhna

Jacinta from Ireland asks

Can you please let me know if there is leather in the Arlo tan suede boot

Carl Scarpa Replies:

The Arlo boots are made from Suede Leather - I hope this helps?

Dumisile Phosa from South Africa asks

How is the fitting of shoes

Carl Scarpa Replies:

Hi, Thank you for your question. The Remi loafers are standard fitting and run true to size. If you purchase these loafers are are not happy with the fit, we offer a 14-day free return service. Kind regards, Cliodhna

Lorraine from Ireland asks

Hi just wondering are these boots a wide calf fit thanks

Carl Scarpa Replies:

Hi Lorraine, Thank you for your question. The Viola boots are not wide fitting, they are standard fitting with a stretch panel that ensures a perfect fit. Kind regards, Cliodhna

Sinead from Ireland asks

Are they a small fit I’m a size 7

Carl Scarpa Replies:

Hi Sinead, Thank you for your question. The Aralia Ankle Boots are standard fitting and run true to size. If you're a size 7 I would recommend going for that size. If they do not fit how you hoped we offer a free returns service. Kind regards, Cliodhna

Julieanne from Ireland asks

Hi I’m looking for the above trainers but in a tan colour or navy colour if possible Thank you

Carl Scarpa Replies:

Hi Julie, Thank you for your question. The tan and navy Davina Trainers will be available to purchase on the website at the beginning of December. If you have any further questions, please do not hesitate to email us at online@carlscarpa.com. Kind regards, Cliodhna

Mary from Ireland asks

Will Lucia wedge platform Knee boots be available in sizzle 4 ... 37, this season? With thanks, Mary

Carl Scarpa Replies:

Hi Mary, Thank you for your question. We currently have stock of the Luce in a UK size 4. Kind regards, Cliodhna

Orla from Ireland asks

Are these narrow fit?

Carl Scarpa Replies:

Hi Orla, Thank you for your question. The Rozlynn ankle boots are standard fitting and run true to size. The lace-up front is adjustable and therefore can be narrowed or widened to ensure the perfect fit. If you have any further questions you can email me at online@carlscarpa.com. Kind regards, Cliodhna

lisa from United Kingdom asks

how high is the heal?

Carl Scarpa Replies:

HI, Thank you for your question. The heel height for the Loren Knee-Nigh Boots is 3 inches tall. I hope this helps. If you have any further questions you can email us at online@carlscarpa.com. Kind regards, Cliodhna

Maria seery from Ireland asks

Hi How high is heel on these boots? Thanks

Carl Scarpa Replies:

Hi Maria, Thank you for your question. The heel height of these boots are 7.5cm. If you have any further questions, please do not hesitate to contact me at online@carlscarpa.com. Kind regards, Cliodhna

Noreen from Ireland asks

Firstly love your shoes I am a size 7 whilst so far ur shoes have fitted me at that size ie mainly flats I am wondering as my feet are bordering on wide are the boots narrow ?? Noreen

Carl Scarpa Replies:

Hi Noreen, Thank you for your question. Our ankle boots are standard fitting and run true to size, if you're a size 7 I would recommend going with your usual size. If the ankle boots do not fit you as you hoped, we offer a 14-day free return policy. Kind regards, Cliodhna

Geraldine from Ireland asks

Hi there , I was wondering why these boots are more expensive that the others similar are half the price ? Don’t get me wrong I love them !!! Is it the leather perhaps ? Any info would be appreciated . Kindest regards , Geraldine

Carl Scarpa Replies:

Hi Geraldine, No problem at all. The boots are hand-crafted in Italy using premium Italian Nappa leather. Every part of the boot uses only the finest and highest quality materials - they really are exquisite from the sole unit to the stitching and the laces. The sole is made from an EVA footbed which is characterised by it special cushioning properties, ensuring every step you take is gently absorbed while the sole itself is incredibly lightweight and durable. The boot is fully leather lined and has a leather insole too. I hope this helps!

Sue from United Kingdom asks

Is the sole very hard and rigid or soft and pliable? I need a rigid sole as I have plantar fasciitis.

Carl Scarpa Replies:

Hi Sue, Thank you for your question. These ankle boots are crafted from soft and supple leather which molds to the foot, resulting in superior comfort. As for the sole, they're made from a durable, yet light material. If you're not happy with the comfort and fit of these ankle boots we offer a 14-day return policy. Kind regards, Cliodhna

Eucharia from Ireland asks

I am just wondering will these be coming back in in size 4 please?

Carl Scarpa Replies:

Hi, Thank you for your question. We currently have stock of Luce in a size 4 now. If you have any further questions, email us at online@carlscarpa.com. Kind regards, Cliodhna

Ciara from Ireland asks

Are these true to size or will they stretch

Carl Scarpa Replies:

Hi Ciara, Thank you for your question. The Arizona Ankle Boots are standard fitting and they run true to size, because of the soft supple leather these ankle boots mold to the foot. Kind regards, Cliodhna

Marie O Toole from Ireland asks

Do ye accept one for all vouchers online?

Carl Scarpa Replies:

No, unfortunately, we don't. Sorry we couldn't be of more help this time.

Dawn from United Kingdom asks

I want to order two types of boots can I return one pair?

Carl Scarpa Replies:

You certainly can! We offer free returns in the UK and Ireland, and our returns policy is 14 days from the date you received your order.

Vivienne from United Kingdom asks

Is the leather soft and supple in this style please

Carl Scarpa Replies:

Yes, the leather is incredibly soft and supple!

Pauline from United Kingdom asks

Can I get the Jill black leather boot made to order in a UK size 5?

Carl Scarpa Replies:

Hi, Thank you for your question. We can order a size 38 bespoke for you. We do not have stock in your size currently so we will have to custom make the boots especially for you. As noted on the website, this means there will be a 3-6 week wait until dispatch from our warehouse. Please confirm you are happy to wait and email us at online@carlscarpa.com for more details. Kind regards, Cliodhna

Patrica from United Kingdom asks

Do the do this in bright red

Carl Scarpa Replies:

No, unfortunately, the Layla Loafers do not come in red, but you can find all our red loafers here: https://www.carlscarpa.com/en/Loafers/c-41.aspx?AttributeValueIDs=50

Miriam from Ireland asks

Hi I normally wear size 6 sometimes 6 5. In boots. Are these large or small fitting ? Tganks

Carl Scarpa Replies:

Hi Miriam, Thank you for your question. The Caldonia ankle boots are standard fitting, If you are usually a size 6 I would recommend purchasing this size. If the ankle boots are too small for you, we offer a 14-day returns policy on all orders. I hope this helps. If you have any further questions you can contact us at online@carlscarpa.com. Kind regards, Cliodhna

Marcella from Ireland asks

Is a 39 true to size

Carl Scarpa Replies:

Hi Marcella, Thank you for your question. The Paulette ankle boots are standard fitting and run true to size, if you're typically a 39 I would recommend buying that size. I hope this helps. If you have any further questions, please do not hesitate to contact me at online@carlscarpa.com. Kind regards, Cliodhna

Pamela from Ireland asks

How high is the heel?

Carl Scarpa Replies:

Hi, Thank you for your question. The Paulette ankle boots heel height measures at 1.2 inches. I hope this helps. If you have any further questions, please do not hesitate to contact me at online@carlscarpa.com. Kind regards, Cliodhna

Deirdre Dodd from Ireland asks

Looking to get this boot in size 3 , is it available in store Thank you Deirdre

Carl Scarpa Replies:

Hi Deirdre, Thank you for your question. We have more stock of the Luiza in a UK size 3 coming in the next few weeks. Email us at online@carlscarpa.com to be notified when the stock comes in. I hope this helps, if you have any further questions please do not hesitate to contact me. Kind Regards, Cliodhna

Jatne from United Kingdom asks

Can you give calf and ankle widths when zipped up please?

Carl Scarpa Replies:

Hi, Thank you for your question. The Emma calf circumference measures in at 36cm's unworn, for all suede knee-high boots the calf width does expand when worn. As well as the suede naturally moulding to the calf, there is a suede stretch panel along the back of the boots that ensures a flawless fit. I hope this helps. If there's anything else I can do for you, do not hesitate to email me at online@carlscarpa.com. Kind regards, Cliodhna

Katherine from Ireland asks

Can you tell me the leg height and also the circumference please

Carl Scarpa Replies:

Hi, Thank you for your question. The heel height for these boots is 3 inches. If you have any further questions please do not hesitate to contact me. Kind regards, Cliodhna

Olive from Ireland asks

Hi Do you have this in the ankle version.

Carl Scarpa Replies:

Hi Olive, Thank you for your question. We do have an ankle boots version of this style, they're called Alta but they are no longer available on the website. However, if you email me at online@carlscarpa.com and tell me your shoe size I can try to source a pair for you. I hope this helps. If you have any further questions do not hesitate to contact me. Kind Regards, Cliodhna

Ieva from Ireland asks

Good morning.if boots wont fit,is the returns free? Kind regards Ieva Mihailovska

Carl Scarpa Replies:

Hi Ieva, Thank you for your question. Yes, we offer a 14-day free return policy on every order. I hope this helps. If you have any further questions, do not hesitate to contact us at online@carlscarpa.com. Kind regards, Cliodhna

florence henry from Luxembourg asks

hello, would you be able to have these ordered in size 42 for me ? thanks a lot, florence

Carl Scarpa Replies:

Hi Florence, Thank you for your question. The Emma Green Suede Knee-High Boots are so beautiful! We can order a size 40 especially bespoke for you, they must be ordered from Italian and will take approximately 4-6 weeks to arrive. Email us at online@carlscarpa.com to further for more details. Kind regards, Cliodhna

Magda from United Kingdom asks

Hi, how heavy are the boots? Is it a tight fit, ok for slim feet?

Carl Scarpa Replies:

Hi, Thank you for your questions. The Alinda Ankle Boots are made from premium lightweight materials, therefore they feel light and airy. These ankle boots are standard size fitting and are neither wide nor slim fitting. We offer a 14-day free returns policy so if you're not happy with the fit of the ankle boots you can return or exchange them. I hope this helps. If you have any further questions, do not hesitate to email us at online@carlscarpa.com. Kind regards, Cliodhna

Julie from United Kingdom asks

Are they a wide fit or do u have any wider fit like this 1 please

Carl Scarpa Replies:

Hi, Thank you for your question. All of our shoes at Carl Scarpa are standard fitting unless stated otherwise in the description box. However, these ankle boots are made of premium supple leather that moulds to the foot and allows for extra give. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind regards, Cliodhna

Marie from Ireland asks

Are the sizes true to form I take a 5 in shoes ??

Carl Scarpa Replies:

Hi Marie, Thank you for your question. All of our ankle boots run true to size unless stated otherwise in the description box. If you are usually a UK5 I would suggest buying your usual size. We have a 14-day free return policy on all our products, so if these ankle boots don't fit you as you hoped you can return/exchange them free of charge. I hope this helps. If you have any further questions please email us at online@carlscarpa.com. Kind regards, Cliodhna

Linda from Ireland asks

Heel height? Thanks

Carl Scarpa Replies:

Hi Linda, Thank you for your question. The height for the Indiana Brandy Mid Heel Ankle Boots is 8cm/ 3.1 inches. I hope this helps. If you have any further questions, please do not hesitate to contact me. Kind Regards, Cliodhna

Siobhan from Ireland asks

Can I ask about sizes? I am a wheelchair user and have previously bought a pair of ankle boots by creazion babila. They have served me very well. I would generally be a size 6 but my feet swell so I generally get a little bigger so there is more room. Do you have size 40.. etc?

Carl Scarpa Replies:

We will be getting more stock in the next week or so - keep your eyes peeled!

Aideen from Ireland asks

Will you have this available in a size 4. Thank you

Carl Scarpa Replies:

Hi Aideen, Thank you for your question. WE have more stock of the Nadira in a size 4 coming in shortly. Keep an eye on the website or email us at online@carlscarpa for a more specific dateon when the stock will be arriving in. Kind regards, Cliodhna

Aneta from Ireland asks

Hi, what's the lenght of the insole for the size 38 and 39? Thanks a lot for your help!

Carl Scarpa Replies:

The length of the insole for the Alta Black in size 39 is 250mm.

Mairead from United Kingdom asks

Hi What calf measurement will this boot fit?

Carl Scarpa Replies:

The calf measurement for the Shayla Tan boots is 360mm.

kerstin from United States asks

wha is the calf circumference? thank you

Carl Scarpa Replies:

Calf measurement of the Savilla Navy Suede boots is 350mm.

Martha from United Kingdom asks

What kind of sole does this boot have is it leather

Carl Scarpa Replies:

The sole of the Janete ankle boot is not leather.

alison royston from United Kingdom asks

How tall are these boots from floor to top at the front? Thanks

Carl Scarpa Replies:

The measurement of the Abigail Boots from the floor to the top front is 460mm.

Lisa from United States asks

Are these boots leather?

Carl Scarpa Replies:

The upper of the Natalia Ankle boot is leather.

Sue from United Kingdom asks

Hi are the Scarpa black stretch boots up to size or do the come up small i am normally a 6 but sometimes a 6 1/2

Carl Scarpa Replies:

The Samira Black Stretch Boots are slightly small fitting so we would recommend a size 6 ½ as they are also tight putting on.

Bridget from Ireland asks

Is this boot available in a slim fittng leg

Carl Scarpa Replies:

All are Boots are a standard fit.

Kathrin from Ireland asks

what is the circumference of the shaft

Carl Scarpa Replies:

The Shayla Black Boots have a calf measurement of 350mm.

Ann Dempsey from Ireland asks

Hi I have narrow calves, can you tell me the circumference of the leg? Thank you, Ann

Carl Scarpa Replies:

The Samira boots have calf measurement of 310mm

Colette sheppard from Ireland asks

What is the difference between the ALTA BOOT AND THE ALBAN

Carl Scarpa Replies:

The main difference between Alta And Alban is the heel height. Alta has a lower heel height than Alban.

Therese from Ireland asks

Does this come in Navy

Carl Scarpa Replies:

Thanks for asking, it also comes in tan and red.

Rob from Ireland asks

are these waterproof?

Carl Scarpa Replies:

Yes, 100% waterproof and they come with free shipping as well!

Carol from United Kingdom asks

I have the tan version of these boots and when the zip is open the leather is red. Is this the same with the black version of this boot?

Carl Scarpa Replies:

This style has been updated this season to have a matching colour lining underneath the zip. The black option has black lining underneath the zip and the tan option has tan lining underneath the zip

Christina from Ireland asks

Hello, Can you tell me what the measurement is from the top of the boot to the heel beside the insole please? Many thanks. Christina Morrison

Carl Scarpa Replies:

The Measurement from the Top of the Shayla Tan Boot to the Insole Heel is 38cm / 380mm.

irene reilly from Ireland asks

can I get the total height from top of boot to end of heel please

Carl Scarpa Replies:

The Overall Hight of the Alban Black Ankle Boot is 27cm / 270mm.

Naomi from Ireland asks

How high is this boot?

Carl Scarpa Replies:

The Heel Hight of the Belladonna Black Suede Ankle Boot is 8.5cm / 85mm.

Deirdre lynch from Ireland asks

Hi, What is the Alta made of? Is it a stretch fabric? And does it hav3 a zip?

Carl Scarpa Replies:

Yes it is a stretch fabric. It does not have a zip.

Margo from Ireland asks

Can you notify me pleas when size 39 in navy come back into stock Kind regards Margo

Carl Scarpa Replies:

Unfortunately, we will not be getting the Aurora boots in Navy back in stock.

Anne from Ireland asks

Please may I see a picture of these boots on a model to see a more accurate picture of length and width?

Carl Scarpa Replies:

Unfortunately, we don't have pictures of this style on a model at the moment but we do offer free returns to the UK and Ireland so you could order them and try them on, and if they are not right you can send them back. I hope this helps!

Maeve from United Kingdom asks

Hello Was is the width fitting like on these boots? I have wide feet and I am wodnering if they are sutiable. Thanks Maeve

Carl Scarpa Replies:

Hi Maeve, Thank you for your question. The Tia Tan Ankle Boots would be a standard fit, and as they have an almond shaped toe they would not be best for wide feet. As an alternative option, we would recommend either the Cavalina Tan Ankle Boots or Linda Brandy Ankle Boots which are softer leather and have a slightly wider fitting. Kind regards, Carl Scarpa Team

Jannette from Australia asks

what is the width size of this boot, for example, B or C fitting? And is there a decent depth in the toe area as my toes stick up a bit and I don't like pressure on them. Jannette

Carl Scarpa Replies:

Sorry we do not do different width fittings in our boots. They are a standard depth and width.

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Vonda Beige Leather Block-Heel Sandals

Size Conversion Chart

If you are a half size, we recommend you size up & consider purchasing a leather-lined insole.
Unless otherwise stated in the style description.

Free Returns on UK & Ireland Orders | Shop SS23 Collection

Vonda Beige Leather Block-Heel Sandals

Size Conversion Chart

If you are a half size, we recommend you size up & consider purchasing a leather-lined insole. Unless otherwise stated in the style description.

If you are a half size, we recommend you size up & consider purchasing a leather-lined insole.
Unless otherwise stated in the style description.