IMPORTANT INFORMATION: Our online store is open, and shipping times are normal. Find out more.
Carl Scarpa now delivers worldwide. Rates may vary depending on your location and we will contact you in advance of shipping your order.
Delivery Time Frame
Our aim is to deliver your Carl Scarpa purchase to you as soon as possible. All deliveries will be made between the hours of 9:00 and 17:00, Monday to Friday. Deliveries can be made to a home or business address but please be aware that when a parcel is delivered you will be asked to sign for it as proof of receipt.
Please note that items sold will only be delivered to the address specified on your order. If you are not available to receive the delivery, a card will be left with further instructions.
|Shipping Country||Delivery Time||Shipping Cost|
|Ireland||1-3 working days||€5.99 / Free when you spend €149 or more|
|N. Ireland||1-3 working days||£7.50 / Free when you spend £149 or more|
|UK||1-3 working days||£9.00 / Free when you spend £149 or more|
|Australia||5-10 working days||€30.00|
|USA, Canada||5-10 working days||€30.00|
|Europe||3-5 working days||€15.00|
|Non-EU and APAC||3-5 working days||€30.00|
|Rest of the World||3-5 working days||€30.00|
We reserved the right to amend the delivery cost and notify you of any changes prior to charging you. Higher rates may apply and these costs are only indicative.
Is it possible to get a partial delivery?
While we always try to group your order into as few deliveries as possible, during peak times and sale periods some orders may be part dispatched from different warehouses and arrive in separate parcels. If you have any queries about your order, please email email@example.com.
Please note that for orders outside the EU, customs fees are covered at the customer's expense.
Customs & Taxes
International orders may be subject to additional import and custom charges which will be payable in cash or cheque on delivery. You may be contacted by your local customs office prior to delivery. Carl Scarpa advises that import and customs charges and local sales taxes may not be refundable to Non-EU customers wishing to return items.
Click and Collect
We are always striving to make your experience across our website and stores as seamless as possible. We recognise that sometimes it is easier to order something online but have it delivered to your local store for collection.
Carl Scarpa offer a simple click and collect service, just choose this option and have your items delivered to any of our Carl Scarpa stores for collection. Please allow 1-3 working days. You will be emailed once your item is in store ready for collection. There is no charge for this service and returns are also free of charge if you live in the Republic of Ireland via our Parcel Motel service. See our Returns page for more details on Parcel motel.
To ship an item to one of our stores you will need to include the store address as your shipping address. Click here for a full list of our stores.
If you have any questions or experience any difficulties with returning goods, please contact us at firstname.lastname@example.org and we’ll do our best to help.